Are there email sending issues with AWS?
Summary
What email marketers say11Marketer opinions
Email marketer from SendGrid explains that proper configuration of SPF, DKIM, and DMARC records is crucial for email deliverability when using AWS SES. This helps verify that emails are legitimately sent from your domain and reduces the chances of being marked as spam.
Email marketer from Mailjet advises using dedicated IPs with AWS SES if you're sending a high volume of emails. This helps build and maintain your own sending reputation, which can improve deliverability.
Email marketer from Neil Patel's blog emphasizes the importance of warming up your IP address when using AWS SES to avoid deliverability issues. This involves gradually increasing sending volume over time to establish a positive sending reputation.
Email marketer from GlockApps shares the importance of using a deliverability testing tool to identify and fix issues with your email setup when using AWS SES. These tools help diagnose problems that may be affecting inbox placement.
Email marketer from Email Geeks shares a recent message from AWS stating US-East-1 is impacted and affecting monitoring systems. All teams are engaged and actively working on identifying the root cause.
Email marketer from StackOverflow recommends checking the AWS SES console for any account-level restrictions or sending limits that may be causing issues. They also suggest reviewing bounce and complaint rates to identify potential problems.
Email marketer from Email Geeks explains that the login problem is/was apparently separate, caused by dodgy html results in some browsers not loading the page properly, and there is a separate platform issue too.
Email marketer from Reddit shares their experience with temporary bounces in AWS SES, advising to check DNS settings and ensure they are correctly configured to avoid sending issues.
Email marketer from Email Geeks is seeing deferrals from SES inbound.
Email marketer from Email on Acid explains how proper email authentication (SPF, DKIM, DMARC) helps prevent email sending issues by verifying that your emails are legitimate and not spoofed. Incorrect setup can lead to deliverability problems.
Email marketer from Email Marketing Forum discusses the possibility of AWS SES throttling as a reason for sending issues. They suggest checking the SES sending limits and requesting an increase if necessary.
What the experts say4Expert opinions
Expert from SpamResource explains that AWS SES, due to its low cost and easy accessibility, is often abused by spammers, which can lead to IP address reputation issues and potential deliverability problems for legitimate users.
Expert from Word to the Wise indicates that while AWS is generally reliable, occasional outages can impact email deliverability. It's essential to monitor AWS service health and have contingency plans in place to mitigate potential issues.
Expert from Email Geeks says bits of AWS seem to be having a Bad Day.
Expert from Email Geeks says that AWS is somewhat broken right now, unable to login to AWS dashboard in US-East-1 and having internal errors, affecting instances in multiple locations.
What the documentation says5Technical articles
Documentation from AWS Documentation explains that AWS SES has sending limitations to protect its reputation and ensure high deliverability. New accounts start with lower sending limits, which can be increased by submitting a request.
Documentation from AWS SES FAQ clarifies that accounts can be suspended due to high bounce or complaint rates, indicating potential issues with email sending practices or list quality.
Documentation from AWS Trusted Advisor recommends reviewing and implementing SES configuration best practices, such as setting up feedback loops to handle bounces and complaints. This helps maintain a good sending reputation and improve deliverability.
Documentation from AWS SES Developer Guide recommends implementing feedback loops to receive notifications about bounces and complaints, allowing for prompt action to remove problematic addresses and improve deliverability.
Documentation from Amazon SES Developer Guide describes how to monitor your SES sending activity using CloudWatch metrics. Tracking metrics like bounces, complaints, and delivery rates helps identify potential sending issues.