Why is Google Postmaster Tools (GPT) data glitchy and inconsistent?
Summary
What email marketers say13Marketer opinions
Marketer from Email Geeks thinks that the view in GPT is relative to the domain set up in GPT, so double-signing and GPT being configured for both signing domains could lead to different results, especially in domain reputation.
Email marketer from StackOverflow mentions that Google Postmaster Tools data discrepancies can be related to email authentication issues. Problems with SPF, DKIM, or DMARC can lead to Google misinterpreting data and displaying inaccurate information.
Marketer from Email Geeks suggests that the aggregate reports likely hold the answer to the GPT data inconsistencies.
Email marketer from Gmass cautions that Google Postmaster Tools data should be viewed as an estimate, not a precise measure. Various factors can influence the data, including the timing of data collection and how Google categorizes email.
Email marketer from Email on Acid suggests validating Google Postmaster Tools data with other data sources and using the data for trending instead of exact numbers.
Email marketer from Senderock shares that one cause of inconsistent data within Google Postmaster Tools can stem from poor domain and IP reputation. They suggest verifying your sender reputation across multiple blocklists and using this data in combination with GPT for a more accurate picture.
Marketer from Email Geeks shares their experience of seeing similar issues with their nonprofit's domain and how the data in GPT suddenly changed after fixing the return path domain on their Pardot emails.
Email marketer from EmailGeeks Forum states that variations in Google Postmaster Tools data can occur due to the way Google samples and aggregates information. Focusing on trends and comparing data over longer periods can provide a more accurate view of overall email performance.
Email marketer from Campaign Monitor answers that the inconsistency can come from the methodolody in which google aggregates the data in batches and the fact that data is not always in real-time.
Email marketer from Reddit suggests that Google Postmaster Tools data can sometimes be inaccurate due to filtering and sampling. They recommend using the data as a general guide rather than relying on it as a precise source of truth, and suggests validating with other tools.
Email marketer from Neil Patel's Blog explains that data discrepancies in Google Postmaster Tools can arise from various sources, including delayed reporting, sampling, and filtering of data. He recommends cross-referencing the data with other analytics platforms and focusing on overall trends rather than individual data points.
Email marketer from Mailjet shares that inconsistencies in GPT can be attributed to various factors, including differences in how Google calculates metrics compared to other ESPs, delays in data processing, and the complexity of email authentication protocols. Monitoring trends is more valuable than fixating on specific numbers.
Email marketer from Litmus explains that fluctuations in data in Google Postmaster Tools can occur due to a variety of factors, including changes in email volume, sender reputation, spam complaints, and inbox placement. Understanding these factors can help interpret the data more effectively.
What the experts say3Expert opinions
Expert from Email Geeks confirms reports of issues, primarily around SPF, and has observed it with one of her clients.
Expert from Spam Resource explains that Google Postmaster Tools data can be inconsistent due to various factors, including the way Google samples data and the inherent complexities of email delivery. Focusing on long-term trends rather than short-term fluctuations is crucial for accurate interpretation.
Expert from Word to the Wise answers that the reasons for Google Postmaster Tool discrepancies is most likely because the data is sampled and aggregated. This means individual messages may be missed or misattributed, which can lead to data inconsistencies.
What the documentation says4Technical articles
Documentation from DMARC.org emphasizes that Domain-based Message Authentication, Reporting & Conformance (DMARC) policies play a crucial role in email deliverability and reporting. Incorrect DMARC configurations can lead to emails being rejected or marked as spam, affecting the data displayed in Google Postmaster Tools.
Documentation from RFC Editor explains that Sender Policy Framework (SPF) is a critical component of email authentication. Incorrect or incomplete SPF records can lead to deliverability issues and inaccurate reporting in Google Postmaster Tools due to authentication failures.
Documentation from DKIM.org explains that DomainKeys Identified Mail (DKIM) signatures are essential for verifying the authenticity of email messages. Issues with DKIM configuration, such as invalid signatures or incorrect key rotation, can result in authentication failures and impact the accuracy of Google Postmaster Tools data.
Documentation from Google Support explains that data in Google Postmaster Tools is aggregated and may not be available in real-time. Delays in processing and reporting can lead to inconsistencies, especially when comparing data across different time periods. Data freshness is not guaranteed.