Why is Gmail rate limiting my marketing and transactional emails after a period of low sending volume?

Summary

Gmail rate limits marketing and transactional emails after a period of low sending volume primarily as a measure against spam and abuse, stemming from inconsistencies in sending patterns. A rapid increase in email volume post-inactivity is a major trigger, raising suspicion due to perceived unusual activity. Low engagement rates coupled with sudden volume surges exacerbate the issue, signaling that the emails may be unwanted. A period of IP cooldown, caused by prolonged inactivity, further contributes to this, making subsequent large sends appear suspicious. Google's assessment is often keyed on the return path, underscoring the importance of its reputation. Documentation and expert recommendations converge on strategies such as gradual IP warming to rebuild trust, consistent sending schedules, and active list hygiene to remove unengaged subscribers. Ensuring compliance with email sending regulations is also critical. Overall, a holistic approach combining technical adjustments with sender behavior improvements is essential for maintaining a positive sender reputation and avoiding rate limiting.

Key findings

  • Volume Spikes: Sudden increases in email volume following periods of low activity significantly increase the likelihood of rate limiting.
  • Low Engagement: Low engagement rates combined with volume surges indicate potentially unwanted emails, contributing to rate limits.
  • Return Path: Google's rate limiting algorithms often consider the return path as a key factor in assessing sender reputation.
  • Sender Reputation: Inconsistent sending patterns and low engagement negatively impact sender reputation, leading to more stringent rate limits.
  • IP Cooldown: Extended periods of inactivity can cause IPs to 'cool down,' making subsequent large sends seem more suspicious.

Key considerations

  • Gradual Volume Increase: Implement a gradual IP warming strategy by slowly increasing sending volume to rebuild trust with Gmail and other providers.
  • Consistent Schedule: Maintain a consistent sending schedule, even with smaller batches, to establish a predictable sending pattern and prevent triggering filters.
  • List Hygiene: Regularly clean email lists to remove unengaged subscribers, improving overall engagement rates and sender reputation.
  • Targeted Sends: Prioritize sending to engaged subscribers during the initial sends after a period of inactivity to signal that your emails are wanted.
  • Return Path Monitoring: Monitor the reputation of your return path to ensure it remains positive, as it is a critical factor in deliverability.
  • Compliance: Ensure compliance with email sending regulations to avoid being flagged as non-compliant, which can exacerbate deliverability issues.
  • IP Warming: Warming your IPs will ensure a solid foundation for email delivery success.

What email marketers say
10Marketer opinions

After a period of low sending volume, Gmail may rate limit marketing and transactional emails due to several factors. A sudden increase in volume after inactivity can trigger spam filters, as Gmail might perceive the influx as suspicious. Low engagement rates combined with increased volume make emails appear unwanted, which also leads to rate limiting. Maintaining consistent sending schedules and gradually warming up IP addresses are recommended strategies to rebuild trust. Cleaning email lists, targeting engaged subscribers, and ensuring compliance with email sending regulations are crucial for avoiding rate limits and maintaining a positive sender reputation.

Key opinions

  • Volume Spikes: Sudden increases in email volume after a period of inactivity are a primary trigger for Gmail's rate limiting.
  • Low Engagement: Low engagement rates (opens, clicks) combined with increased sending volume exacerbate deliverability issues.
  • IP Cooldown: Extended periods of low sending can cause IPs to 'cool down,' making subsequent large sends appear suspicious.
  • Sender Reputation: Inconsistent sending patterns negatively affect sender reputation, leading to rate limiting.

Key considerations

  • IP Warming: Implement a gradual IP warming strategy by slowly increasing sending volume to rebuild trust with Gmail.
  • List Hygiene: Clean email lists regularly to remove unengaged subscribers, improving engagement rates and sender reputation.
  • Consistent Schedule: Maintain a consistent sending schedule, even with smaller batches, to establish a predictable sending pattern.
  • Engagement Targeting: Prioritize sending to engaged subscribers (those who have opened or clicked in the past) during the initial sends after inactivity.
  • Email Compliance: Ensure compliance with email sending regulations to avoid being flagged as non-compliant, which can trigger rate limiting.
Marketer view

Email marketer from MailerLite responds that targeting engaged subscribers during the initial sends after a period of inactivity helps signal to Gmail that your emails are wanted. Focus on subscribers who have opened or clicked on your emails in the past few months. Segment your lists based on engagement levels and prioritize those segments with higher engagement rates to start.

May 2022 - MailerLite
Marketer view

Email marketer from Litmus shares that having an up-to-date and engaged list is essential to email sending success. Periods of low engagement often indicate stale lists. They recommend cleaning and segmenting lists before sending bulk messages.

March 2024 - Litmus
Marketer view

Email marketer from Reddit responds that rate limiting after a pause in sending is common, especially with Gmail. They recommends following a strict IP warming schedule, starting with a small batch of your most engaged users and increasing volume gradually over several days or weeks. Also recommends monitoring bounce rates and engagement metrics closely during the warm-up process.

June 2022 - Reddit
Marketer view

Email marketer from Email Marketing Forum shares that sudden changes in sending frequency can trigger spam filters and rate limiting. They advise maintaining a consistent sending schedule, even if it means sending smaller batches more frequently, to avoid alarming Gmail's spam detection algorithms. This consistency helps establish a predictable sending pattern and builds trust with Gmail.

January 2024 - Email Marketing Forum
Marketer view

Email marketer from Mailjet shares that a period of low sending volume can negatively impact your sender reputation. Upon resuming sending, Gmail may view the sudden influx of emails as spam. Mailjet recommends implementing an IP warming strategy, gradually increasing sending volume over time to rebuild trust with Gmail. Start with smaller segments of engaged users and slowly expand your reach.

April 2024 - Mailjet
Marketer view

Email marketer from HubSpot responds that sudden increases in email volume can sometimes be interpreted as non-compliance with email sending regulations, leading Gmail to rate limit your emails. Staying compliant helps maintain your sender reputation.

January 2023 - HubSpot
Marketer view

Email marketer from GlockApps shares that low engagement from recipients, combined with a sudden increase in volume can trigger rate limiting. Engagement rates, especially with spam filters, are critical. You should use email list cleaning and segmenting to boost sender reputation.

February 2022 - GlockApps
Marketer view

Email marketer from Email Geeks suggests that based on the screenshot provided, letting the IP cool down too much between December 9th and January 27th could be a factor. The period seems to lack intermittent sends, unlike the rest of the graph.

April 2024 - Email Geeks
Marketer view

Email marketer from SendGrid shares the best method to resume email sending is to implement a gradual IP warm-up. By initially sending lower volumes to your most engaged users, you're more likely to see fewer bounces and spam complaints, both of which are key to establishing your sender reputation.

February 2024 - SendGrid
Marketer view

Email marketer from Sender shares that low engagement rates (opens, clicks) combined with a sudden increase in sending volume after inactivity can trigger rate limiting. Gmail may perceive the emails as unwanted if few recipients are engaging with them. Sender recommends cleaning your email list to remove unengaged subscribers and focusing on sending to active users who are more likely to interact with your emails.

August 2023 - Sender

What the experts say
6Expert opinions

Gmail rate limits emails after periods of low sending volume primarily due to concerns about sender reputation and potential spam activity. A rapid increase in mail volume is a significant trigger, causing Google to perceive the sender as suspicious. Maintaining consistent sending volumes is crucial, and when resuming after a pause, gradually warming up the IP is recommended. Google's rate limiting is keyed on the return path and unusual sending volumes. A key factor in diagnosing deliverability issues is analyzing bounce messages from all sending sources. This also highlights the importance of IP warming for improving the sender's reputation to Gmail.

Key opinions

  • Volume Spikes: Rapid increases in email volume after periods of low activity are a major cause of rate limiting.
  • Return Path: Google's rate limiting is often based on the return path, suggesting it's a key factor in identifying sending sources.
  • IP Warm-up: A period of low or no volume followed by a surge triggers Gmail's filters. Slowly increasing volume after a period of absence is critical for reputation.
  • Bounce Analysis: Analyzing bounce messages from all sending sources is vital for identifying the root cause of deliverability issues.

Key considerations

  • Gradual Volume Increase: When resuming sending after a period of low activity, increase volume gradually to avoid triggering spam filters.
  • IP Warming: Ensure IPs are properly warmed up to provide a solid foundation for delivery and minimize deliverability problems.
  • Monitor Return Path: Monitor the return path's usage and reputation, as it plays a crucial role in Google's rate-limiting decisions.
  • Analyze Bounce Messages: Thoroughly analyze bounce messages from all sending platforms to understand the specific reasons for delivery failures.
  • Consistent Volume: Maintaining a consistent sending volume builds trust and avoids sudden changes that can trigger filters.
Expert view

Expert from SpamResource explains that consistency in sending volume is critical for maintaining a good sender reputation. A period of low or no sending volume followed by a sudden surge can trigger filters at Gmail. SpamResource recommends gradually increasing volume to avoid being flagged as potentially malicious.

July 2022 - SpamResource
Expert view

Expert from Word to the Wise responds that one key to successful email delivery is warming your IPs. Warming IPs can ensure a solid foundation for email delivery success and reduce the risk of deliverability issues like rate limiting.

January 2023 - Word to the Wise
Expert view

Expert from Email Geeks explains that Google's message about an unusual rate of mail indicates the sender sent more volume than expected, leading to rate limiting.

March 2023 - Email Geeks
Expert view

Expert from Email Geeks explains that the rate limiting by Google appears to be keyed on the return path and suggests looking at where the return path is being used. Mentions it is hard to speculate further without rejection messages and domains.

February 2022 - Email Geeks
Expert view

Expert from Email Geeks advises that the first fix should be to rewarm the IP due to a 6 week period of very low sends after Dec 16th.

May 2021 - Email Geeks
Expert view

Expert from Email Geeks suggests the issue could be a rapid increase in mail volume for the domain. States that without the Sendgrid bounces it can't be determined if there is some similarity or the domain reputation is bad enough.

June 2023 - Email Geeks

What the documentation says
4Technical articles

Gmail rate limits emails after periods of low sending volume to protect against spam and abuse. Sending a high volume of emails after inactivity triggers suspicion due to inconsistent sending patterns, harming sender reputation and leading to throttling. Gradual volume increases are recommended to re-establish reputation. Rate limits manifest as temporary failures (SMTP error codes) designed to restrict connections and manage mail flow.

Key findings

  • Volume Spikes: Sudden increases in email volume post-inactivity trigger suspicion and rate limiting.
  • Inconsistent Patterns: Inconsistent sending patterns negatively impact sender reputation.
  • SMTP Errors: Rate limits are indicated by temporary SMTP failure codes.
  • Spam Prevention: Rate limiting is a mechanism to protect users from spam and excessive mail.

Key considerations

  • Gradual Increase: Gradually increase sending volume to re-establish a consistent sending reputation.
  • Maintain Consistency: Maintain a consistent sending volume, even if smaller, to avoid alarming spam filters.
  • Monitor Metrics: Monitor deliverability metrics to ensure emails reach the inbox effectively.
  • Handle Errors: Understand and handle temporary SMTP failure codes appropriately.
Technical article

Documentation from Microsoft shares similar sentiments, as sudden spikes in email volume, particularly after a period of dormancy, can negatively affect your sender reputation and lead to throttling. It is critical to gradually ramp up your sending volume and monitor deliverability metrics to ensure your emails reach the inbox.

December 2024 - Microsoft
Technical article

Documentation from Google Support explains that Gmail has specific guidelines for bulk email senders to prevent spam and abuse. Sending a high volume of emails after a period of inactivity can trigger rate limiting as Gmail may perceive the sudden increase as suspicious activity. It is recommended to gradually increase sending volume to re-establish a consistent sending reputation.

November 2021 - Google Support
Technical article

Documentation from RFC explains SMTP error codes. A rate limit typically shows as a temporary failure. RFC explains that rate limiting helps protect users from spam and excessive mail flow by restricting how many connections can be made.

December 2021 - RFC
Technical article

Documentation from SparkPost explains that maintaining a consistent sending volume is crucial for sender reputation. Inconsistent sending patterns, such as long periods of inactivity followed by high-volume sends, can harm your reputation and lead to rate limiting. SparkPost recommends regularly sending emails, even if it's a smaller volume, to keep your sender reputation healthy and avoid triggering spam filters.

June 2023 - SparkPost