Why are open rates increasing and what does it mean for email marketing analysis?
Summary
What email marketers say9Marketer opinions
Email marketer from SuperOffice recommends measuring a variety of metrics such as open rate, click-through rate, conversion rate, bounce rate and unsubscribe rate in order to effectively analyse email marketing success. They add that the best way to improve is through testing.
Email marketer from HubSpot shares that rising open rates might indicate improved sender reputation, better subject line relevance, or cleaner email lists. However, it's essential to cross-reference with other metrics like click-through rates and conversion rates to ensure genuine engagement is increasing.
Email marketer from Gmass states that various factors such as day of the week, time of the day, type of list, and customer age are the core reasons for open rate variations and should be closely monitored for successful email marketing campaigns.
Email marketer from Reddit mentions that MPP has forced marketers to shift focus from open rates to click-through rates, website visits, and conversions as primary KPIs. They suggest using open rates as a directional metric but not relying solely on them for decision-making.
Email marketer from EmailToolTester explains that open rates can be misleading due to MPP and other privacy features, but they still offer insights into subject line effectiveness and overall campaign performance. Analyzing trends and comparing open rates across different segments can provide valuable data.
Email marketer from ActiveCampaign explains that sender reputation and domain authentication are crucial for inbox placement and, consequently, open rates. They recommend monitoring sender scores and implementing SPF, DKIM, and DMARC to improve deliverability.
Email marketer from Moosend states that the solution to rising fake opens is to look beyond the open rate and instead measure metrics like click-through rates, website visits, and conversions as primary KPIs. This will allow for more accurate data collection and analysis.
Email marketer from Litmus explains that Apple's Mail Privacy Protection (MPP) inflates open rates by pre-loading images for users who have opted in, leading to inaccurate metrics. This makes it harder to discern genuine engagement from pre-fetched opens.
Email marketer from MarketingProfs shares that segmenting audiences and personalizing email content can lead to higher open rates and engagement. They emphasize the importance of A/B testing subject lines and email designs to optimize performance.
What the experts say5Expert opinions
Expert from Email Geeks explains that Google, Yahoo, and business filters prefetch images, indicating the mail reached the inbox and the mailbox is regularly checked. This means the email ended up in the recipient's inbox and that the mailbox is regularly checked. That's all.
Expert from Email Geeks shares that a significant increase in open rates could mean the email moved from the promo tab to the inbox, reputation improved leading to more image prefetching, the mail moved out of spam, or Google is using different proxy IPs not previously filtered.
Expert from Word to the Wise, Laura Atkins, discusses how metrics have become less meaningful and how marketers need to adapt their analysis accordingly. With privacy changes, focusing solely on open rates is no longer sufficient and a multi-faceted view is necessary.
Expert from Email Geeks shares that like MPP opens, prefetched opens could represent the eventual real open so excluding them could result in undercounting. It's best to use the metric as an overall trend rather than trying to figure out 'real opens'.
Expert contributors from Word to the Wise explain the challenges posed by Apple's Mail Privacy Protection (MPP). MPP inflates open rates and therefore complicates analysis. It also suggests that marketers must focus on other engagement metrics and strategies for a more complete understanding of campaign performance.
What the documentation says6Technical articles
Documentation from DMARC.org explains that DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol. It builds upon SPF and DKIM to provide domain owners with more control over how email is handled by receiving mail servers.
Documentation from Microsoft Support explains that tracking email opens in Outlook requires enabling read receipts or using third-party tools. They highlight the challenges in accurately tracking opens due to varying email client configurations and privacy settings.
Documentation from RFC explains that SPF is an email authentication system designed to prevent email spoofing. It allows domain owners to specify which mail servers are authorized to send email on behalf of their domain.
Documentation from Mailchimp explains that open tracking relies on embedding a small, invisible image in the email. When the recipient's email client loads the image, it's recorded as an open. However, this method is becoming less reliable due to privacy protections that block image loading or pre-fetch images automatically.
Documentation from RFC explains that DKIM provides a method for verifying the authenticity of email messages. By digitally signing emails, senders can prove that the message hasn't been tampered with during transit, increasing the likelihood of inbox placement.
Documentation from Sendinblue shares that factors like spam filters, email client settings, and image blocking significantly affect open rates. Additionally, they say that sender reputation, authentication (SPF, DKIM, DMARC), and list hygiene play a crucial role in whether emails reach the inbox and get opened, or not.