Why are my emails delayed when sending to Gmail recipients?
Summary
What email marketers say9Marketer opinions
Email marketer from Mailjet suggests that delays in Gmail delivery could stem from issues with your sending reputation, server configuration, or Gmail's spam filters. They recommend checking your IP address against blacklists and ensuring proper authentication is set up.
Email marketer from Sender explains that content of the emails themselves can affect the deliverability of the email, especially spam words and use of URL shorteners.
Email marketer from Google Product Forums answers that checking if email forwarders are set up incorrectly, or are sending spam can result in recipient servers marking your domain or IP as low reputation, resulting in delays to recipients.
Email marketer from EasyDMARC explains that incorrect setup or lack of proper email authentication (SPF, DKIM, DMARC) can cause Gmail to delay or reject emails, as it cannot verify the sender's legitimacy. Implementing these protocols correctly is essential for deliverability.
Email marketer from Reddit explains that Gmail delays can occur if your sending IP address has a poor reputation or if you haven't properly warmed up a new IP address. Google may throttle emails from unfamiliar sources to protect their users.
Email marketer from StackExchange answers that using a shared IP address could lead to throttling by Gmail if other users on the same IP are sending spam or low-quality emails. Gmail may impose limits on the entire IP to protect its users.
Email marketer from Litmus answers that low engagement rates (opens, clicks) can signal to Gmail that your emails are not valuable to users, which can result in delays or placement in the spam folder. Engaging content and clean list management are essential.
Email marketer from GMass explains that sending to outdated or unengaged email lists can significantly hurt your sender reputation with Gmail, resulting in delays or blocked emails. Regularly cleaning your list is crucial.
Email marketer from Sendgrid explains that having a dedicated IP address allows you to manage your own reputation, but it also means that any negative sending behavior directly impacts your deliverability. Poor engagement or spam complaints will result in Gmail delaying your emails.
What the experts say7Expert opinions
Expert from Word to the Wise explains that having a high complaint rate reported through feedback loops with Gmail will impact deliverability. Even a moderate increase in spam complaints can cause Gmail to delay emails as it evaluates the sender's reputation.
Expert from Email Geeks shares that Gmail delivery delays can be a consequence of poor reputation or new IP / sending domains.
Email marketer from Email Geeks shares that throughput is a function of the MTA delivery rate and the recipient MX acceptance rate, the latter depending on infrastructure reputation and recipient firewalls. The former depends on delivery server load, number of SMTP connections, and sent volume.
Expert from Word to the Wise emphasizes the importance of setting up authentication protocols SPF, DKIM and DMARC. Properly configured, these protocols act as proof of trustworthiness. Therefore failure to set these up, or setting them up incorrectly can lead to delays in sending. These are critical in confirming the sender's identity and legitimacy.
Expert from Email Geeks suggests that sending to unengaged users can negatively impact reputation, potentially causing Gmail to slow down delivery to gather more data, even if it's not immediately reflected in Google Postmaster Tools.
Expert from Spam Resource explains that greylisting, a spam-fighting technique that temporarily rejects emails from unknown senders, can cause delays. Gmail might delay emails from servers that it hasn't seen before to see if the sending server retries. This is a temporary delay to filter out spam servers.
Expert from Email Geeks explains how full headers can help show where the delivery delay is and help identify what needs fixing, suggesting reviewing the received lines and timestamps to trace the message's path.
What the documentation says5Technical articles
Documentation from Microsoft Learn answers that throttling policies implemented by receiving mail servers, including Gmail, can cause delays. These policies are designed to protect against spam and abuse, limiting the rate at which emails are accepted from a particular sender.
Documentation from Postmark answers that analyzing email headers can help identify the source of delays. Headers provide a timestamped record of each server that handled the message, allowing you to pinpoint where the delay occurred.
Documentation from RFC-Editor explains that DNS issues, particularly with MX records, can cause significant email delivery delays. If Gmail's servers are unable to properly resolve your domain's MX records, emails may be held until the DNS issue is resolved.
Documentation from Google Workspace Admin Help explains that several factors can affect email delivery time, including the sender's IP reputation, authentication practices (SPF, DKIM, DMARC), email content, and recipient engagement. Issues with any of these can lead to delays.
Documentation from SparkPost explains that Gmail uses feedback loops (FBLs) to monitor user complaints. High complaint rates can negatively impact your sender reputation, leading to delays as Gmail evaluates the legitimacy of your emails. It is important to monitor FBLs to maintain a good sending reputation.