Where can I find JMRP and FBL agreement documentation?

Summary

Finding JMRP and FBL agreement documentation involves a multi-faceted approach. Microsoft's SNDS is the primary source for the current JMRP agreement and detailed usage instructions. For FBL agreements and setup, individual mailbox provider postmaster pages (Gmail, Yahoo, Outlook) should be consulted. Validity and SparkPost offer resources for managing and setting up FBLs, while services like SendGrid, Mailjet, Litmus, GlockApps, and community forums highlight the importance of monitoring FBL data for sender reputation. SpamResource emphasizes individual ISP registration for FBLs, and Laura Atkins stresses diligent monitoring and suppression of subscribers who mark emails as spam. Older agreements might be found on archive.org, and the Abuse Reporting Format (ARF) details standards for reporting email abuse. Ultimately, actively using FBL data and engaging with SNDS helps to identify problems and maintain a positive sender reputation.

Key findings

  • Microsoft SNDS: Microsoft SNDS provides the current JMRP agreement and detailed usage instructions.
  • Provider Postmaster Pages: Individual mailbox provider postmaster pages (Gmail, Yahoo, Outlook) offer specific FBL setup details.
  • FBL Management Services: Validity and SparkPost offer resources for managing and setting up FBLs.
  • Monitoring Importance: SendGrid, Mailjet, Litmus, GlockApps, and community forums stress the importance of monitoring FBL data.
  • Individual ISP Registration: SpamResource emphasizes that FBL programs require registration with each ISP individually.

Key considerations

  • Consult SNDS: Check Microsoft's SNDS for the JMRP agreement and program details.
  • Provider Specifics: Consult individual mailbox provider postmaster pages for their FBL setup procedures.
  • Utilize FBL Tools: Use services like Validity and SparkPost to manage and set up FBLs.
  • Monitor Diligently: Monitor FBL data to identify and suppress spam complaints.
  • Proactive Engagement: Actively use FBL data and engage with SNDS to improve deliverability and maintain a positive sender reputation.

What email marketers say
8Marketer opinions

Finding JMRP and FBL agreement documentation involves checking multiple sources. Mailbox provider postmaster pages (Gmail, Yahoo, Outlook) offer specific FBL setup information. Microsoft SNDS provides JMRP agreements and setup details. Platforms like Validity, SendGrid, Mailjet, Litmus, GlockApps, and community forums offer resources for managing and monitoring feedback loops to improve sender reputation and email deliverability. Actively monitoring and utilizing FBL data is essential for identifying and addressing spam complaints, making necessary adjustments to improve deliverability rates, and demonstrating good sender behavior to mailbox providers.

Key opinions

  • Provider Docs: Mailbox provider postmaster pages (Gmail, Yahoo, Outlook) contain specific FBL setup information.
  • Microsoft SNDS: Microsoft SNDS is a key resource for JMRP agreements and setup details.
  • FBL Management Tools: Platforms like Validity, SendGrid, Mailjet, Litmus, and GlockApps offer resources for managing and monitoring feedback loops.
  • Community Knowledge: Community forums and StackOverflow provide practical advice on FBL setup and troubleshooting.

Key considerations

  • Active Monitoring: Actively monitor and utilize FBL data to identify spam complaints.
  • Sender Reputation: Use FBL data to make necessary adjustments to improve deliverability rates and sender reputation.
  • Proactive Approach: Engage with FBL data to demonstrate good sender behavior to mailbox providers.
  • Specific Instructions: Each provider has its own FBL setup process, so follow their instructions closely.
Marketer view

Email marketer from Reddit suggests checking the postmaster pages of individual mailbox providers (Gmail, Yahoo, Outlook) for information about their specific FBL setup and requirements.

February 2023 - Reddit
Marketer view

Email marketer from Validity shares information about managing feedback loops through their platform, including details on supported FBLs and setup processes. They also highlight the importance of monitoring FBL data for sender reputation management.

September 2024 - Validity
Marketer view

Email marketer from the Email Deliverability Forum emphasizes that actively using FBL data is crucial for identifying problem areas in email campaigns and making necessary adjustments to improve deliverability rates. Engaging with your FBL data shows mailbox providers you are a good actor.

December 2022 - Email Deliverability Forum
Marketer view

Email marketer from Litmus highlights the benefits of using FBLs to identify and remove subscribers who mark emails as spam, helping to improve overall deliverability and sender reputation.

April 2023 - Litmus
Marketer view

Email marketer from StackOverflow mentions that setting up JMRP involves technical configuration and often requires working with Microsoft SNDS. They recommend consulting the official Microsoft documentation for setup instructions.

September 2021 - StackOverflow
Marketer view

Email marketer from Mailjet highlights the importance of feedback loops in maintaining a good sender reputation and improving email deliverability. It also gives advice on how to use FBL data to identify and address issues.

March 2022 - Mailjet
Marketer view

Email marketer from GlockApps recommends using deliverability monitoring tools that include FBL tracking as part of their feature set. These tools automate the collection and analysis of FBL data, making it easier to identify and address deliverability issues.

September 2022 - GlockApps
Marketer view

Email marketer from SendGrid explains that monitoring FBLs is essential for identifying spam complaints and improving email sending practices. They provide tools and guides on how to interpret FBL data to maintain a healthy sender reputation.

September 2021 - SendGrid

What the experts say
6Expert opinions

Finding JMRP and FBL agreement documentation requires exploring various sources. Validity may have FBL licensing agreements. Older versions of agreements may be found on archive.org. The current JMRP agreement is available on Microsoft's SNDS site. Setting up FBLs involves individual registration with each ISP, and monitoring them is crucial for maintaining sender reputation and deliverability by identifying and suppressing subscribers who mark emails as spam.

Key opinions

  • Validity Agreements: Validity may have FBL licensing agreements.
  • Archive.org: Older FBL agreements might be found on archive.org.
  • Microsoft SNDS: The current JMRP agreement is on Microsoft's SNDS site.
  • Individual ISP Registration: FBL programs require registration with each ISP individually.
  • Monitoring Importance: Monitoring FBLs is crucial for maintaining sender reputation.

Key considerations

  • Check Validity: Explore Validity for current FBL licensing agreements.
  • Use Archive.org: Use archive.org for older versions of agreements.
  • Implement FBLs: Register with individual ISPs to set up FBLs.
  • Monitor Complaints: Diligently monitor FBLs to identify and suppress spam complaints.
  • Maintain Reputation: Proactively manage FBLs to improve sender reputation and deliverability.
Expert view

Expert from Email Geeks suggests checking the Validity page for FBL licensing agreements.

January 2023 - Email Geeks
Expert view

Expert from Email Geeks suggests using archive.org to find older versions of FBL agreements from places like Roadrunner and the old postmaster.info.aol.com site.

February 2022 - Email Geeks
Expert view

Expert Laura Atkins from Word to the Wise emphasizes the importance of monitoring FBLs diligently to identify and suppress subscribers who are marking emails as spam, thereby improving overall sender reputation and deliverability. They also discuss the technical aspects of managing abuse reports.

March 2021 - Word to the Wise
Expert view

Expert from Email Geeks mentions that Hotmail's contract used to require printing and signing in hard copy.

January 2025 - Email Geeks
Expert view

Expert from SpamResource explains that FBL (Feedback Loop) programs require registration with each ISP individually. Postmasters must follow their specific procedures to set up the loop and ensure it's functioning correctly to receive spam complaints.

February 2025 - SpamResource
Expert view

Expert from Email Geeks provides a link to the JMRP agreement: <https://sendersupport.olc.protection.outlook.com/snds/JMRAgreement.aspx> and mentions it can be found on the "Create JMRP Feed" page.

August 2024 - Email Geeks

What the documentation says
7Technical articles

Finding JMRP and FBL agreement documentation involves consulting official documentation from various providers. Microsoft's SNDS provides the JMRP agreement and details its terms. SparkPost details feedback loop setup. Google's Postmaster Tools provides information on Gmail's FBL program. Yahoo explains Abuse Feedback Reporting (AFR). RFC Editor details the Abuse Reporting Format (ARF). These resources assist in setting up, managing, and interpreting feedback loops to address spam complaints and maintain sender reputation.

Key findings

  • JMRP in SNDS: Microsoft's SNDS provides the JMRP agreement.
  • SparkPost FBL Setup: SparkPost details feedback loop setup for various providers.
  • Gmail's FBL: Google's Postmaster Tools offers information on Gmail's FBL program.
  • Yahoo's AFR: Yahoo explains Abuse Feedback Reporting (AFR).
  • ARF Standard: RFC Editor details the Abuse Reporting Format (ARF).

Key considerations

  • Check SNDS: Consult Microsoft's SNDS for JMRP agreements and data analysis tools.
  • Implement FBLs: Implement feedback loops following the guidelines from providers like SparkPost, Google, and Yahoo.
  • Understand ARF: Familiarize yourself with the Abuse Reporting Format (ARF) for standardized email abuse reporting.
  • Monitor Traffic: Use SNDS to monitor mail traffic and troubleshoot delivery problems.
  • Maintain Reputation: Proactively manage feedback loops to address spam complaints and maintain a good sender reputation.
Technical article

Documentation from SparkPost details the process of setting up and managing feedback loops for various mailbox providers, explaining the technical aspects and providing code examples for implementation.

December 2022 - SparkPost
Technical article

Documentation from Microsoft explains in detail how to use the Sender Network Data Services (SNDS) program to get data to analyze your mail traffic, including the JMRP feed. This data helps with troubleshooting delivery problems and maintaining a good sender reputation.

September 2022 - Microsoft
Technical article

Documentation from Microsoft explains that the JMRP agreement can be found linked inline during the JMRP feed setup within SNDS (Sender Network Data Services). It is linked from the "Create JMRP Feed" page.

August 2021 - Microsoft
Technical article

Documentation from Google provides information about Gmail's Feedback Loop (FBL) program, including details on how to register and interpret the data provided through Postmaster Tools.

February 2023 - Google
Technical article

Documentation from RFC Editor details the Abuse Reporting Format (ARF), which is a standardized format for reporting email abuse, including spam complaints received through feedback loops.

February 2023 - RFC Editor
Technical article

Documentation from Microsoft provides the full JMRP agreement terms, detailing the responsibilities and conditions for participating in the Joint Mail Reporting Program.

October 2022 - Microsoft
Technical article

Documentation from Yahoo explains the importance of Abuse Feedback Reporting (AFR) and provides guidelines for senders to set up and manage feedback loops to address spam complaints.

April 2022 - Yahoo