What are the security risks and solutions associated with misspelled email addresses and password resets?
Summary
What email marketers say7Marketer opinions
Email marketer from MailerLite Blog shares that misspelled email addresses lead to bounces and can damage sender reputation. The solutions they propose involve using double opt-in to confirm addresses, implementing real-time email validation, and actively monitoring bounce rates to identify and correct errors.
Email marketer from ZeroBounce answers that implementing an email validation service to identify invalid or misspelled email addresses can significantly improve deliverability and reduce bounce rates. They also recommend regularly cleaning email lists to remove inactive or problematic addresses.
Email marketer from Email Hippo shares the risks of typo domains are high. If you're sending emails to email addresses with typo domains, you're likely not reaching the intended recipient. Email Hippo's solution is to use real-time email verification.
Email marketer from Experian Blog answers the question about the broad impact of bad email address data, which includes misspelled addresses, on overall marketing performance. The solution involves regular data cleansing and validation processes to ensure data accuracy and improve campaign effectiveness.
Email marketer from Inbox Collective explains the risk of collecting misspelled email addresses, highlighting that these addresses may belong to real users who are not receiving intended communications. The solution offered is to implement email validation at the point of signup to prevent misspelled addresses from entering the system.
Email marketer from SendGrid shares that password reset flows can be abused to spam users, and potentially gain access to user accounts if not secured. They advise implementing rate limiting and other fraud detection methods to prevent malicious actors from abusing password reset functionality.
Email marketer from Email Geeks shares that customers often misspell their email addresses, resulting in deliverability, opens and clicks of these emails. His solution is to opt these addresses out of all messaging and allow the user to contact support if their email was genuine.
What the experts say3Expert opinions
Expert from Spam Resource answers the question of typo squatting and how spammers use slight misspellings of popular domain names (typo-squatting) to harvest email addresses or conduct phishing attacks. The recommended solution is to use email verification tools to catch these errors and to monitor for lookalike domains.
Expert from Word to the Wise answers that password resets are frequently used in spam and phishing attacks. Solutions provided involve stricter authentication methods, rate limiting, and monitoring for suspicious password reset activity.
Expert from Email Geeks explains the large number of password reset emails found in spamtrap feeds is significant. He notes this data would be valuable for malicious actors, so he avoids storing entire messages.
What the documentation says4Technical articles
Documentation from NIST answers that password resets need secure validation processes to prevent unauthorized account access. They recommend that the verification of a password reset requests uses strong authenticators, like a time bound one time code, rather than weak authenticators like security questions.
Documentation from SANS Institute answers the question about securing password reset processes, noting that vulnerabilities can lead to unauthorized access and account compromise. The SANS Institute advises implementing strong authentication mechanisms, using secure password storage techniques (e.g., bcrypt), and educating users about password security best practices.
Documentation from Microsoft answers the question about the risk in account recovery processes by ensuring proper validation and authentication steps. They suggest the implementation of MFA, along with strict validation of the user before a password reset is allowed.
Documentation from OWASP explains that password reset functionalities are vulnerable to account takeover if not properly implemented. Security risks stem from predictable reset tokens and lack of proper verification. The solutions OWASP offers are to use strong, randomly generated tokens, enforce rate limiting to prevent brute-force attacks, and implement multi-factor authentication for added security.