What are the best practices for minimizing bot signups on email forms?

Summary

Minimizing bot signups on email forms requires a multifaceted approach combining various techniques. Key practices involve implementing real-time email verification, utilizing CAPTCHAs (especially newer, less intrusive versions), and employing honeypot fields to trap bots. Bot mitigation strategies like rate limiting, behavioral analysis, and JavaScript validation can also deter bots. Employing services like StopForumSpam and Akismet, along with using Web Application Firewalls (WAFs) and IP blocking, offer additional protection. Implementing stricter security on transactional emails is important. Account lockout mechanisms, time delays, and conditional form fields also provide additional security. Finally, ensuring form accessibility and employing double opt-in processes can contribute to reducing bot signups.

Key findings

  • Email Verification & CAPTCHA: Real-time email verification and CAPTCHAs are crucial for ensuring that only valid email addresses are used and that the user is human.
  • Honeypots: Honeypot fields effectively identify bots by exploiting their tendency to fill out all available fields; use javascript to hide from display.
  • Bot Mitigation Techniques: Rate limiting, behavioral analysis, and JavaScript validation can deter bots before they submit forms.
  • External Services: Services like StopForumSpam and Akismet help identify and block bots based on known spam patterns.
  • WAFs & IP Blocking: Web Application Firewalls and IP blocking provide additional security by filtering malicious traffic and blocking suspicious IPs.
  • Transactional Security: Implementing stricter security measures on forms used for transactional emails is essential to prevent fraudulent activity.
  • Conditional Fields: Setting up conditional fields can deter bot submission.

Key considerations

  • User Experience: Balance security measures with user experience to avoid frustrating legitimate users.
  • Accessibility: Ensure forms are accessible to avoid confusion and errors, which bots are susceptible to.
  • Double Opt-In: Implement double opt-in to verify the user owns the provided email.
  • Balance: Double opt-in and captcha need to be balanced to ensure ease of use for the user but minimise risk.

What email marketers say
13Marketer opinions

To minimize bot signups on email forms, a variety of techniques are recommended. These include using honeypot fields (hidden fields that bots fill), CAPTCHAs (especially newer, less intrusive versions), and bot mitigation strategies like rate limiting and behavioral analysis. JavaScript validation, email verification, and conditional form fields can also deter bots. IP blocking, time delays, and web application firewalls (WAFs) offer further protection. Ensuring form accessibility with clear labels and double opt-in processes are also important best practices.

Key opinions

  • Honeypots: Using hidden form fields (honeypots) that only bots are likely to fill out is an effective way to identify and block bot submissions.
  • CAPTCHA: Implementing CAPTCHAs, especially newer versions that are less intrusive, helps to differentiate between human and bot traffic.
  • Bot Mitigation: Employing bot mitigation strategies like rate limiting and behavioral analysis can identify and block malicious bot traffic before form submission.
  • JavaScript Validation: Using JavaScript to validate form fields before submission can deter simple bots that don't execute JavaScript.
  • Conditional Fields: Setting up conditional fields that, if left empty or incorrectly filled, prevent form submission is another effective method.
  • Double Opt-In: Requiring double opt-in for subscriptions ensures that users have verified ownership of the email address.

Key considerations

  • Accessibility: Ensure forms are accessible with descriptive labels and clear instructions to prevent confusion and errors, which can indirectly aid in bot detection.
  • WAF & IP Blocking: Consider implementing a Web Application Firewall (WAF) and IP blocking to filter malicious traffic and block signups from suspicious regions/IP addresses.
  • Time Delays: Implement time delays and monitor form submission times, as bots often fill forms much faster than humans.
Marketer view

Email marketer from Email Geeks shares that they are a big fan of the honeypot method.

June 2022 - Email Geeks
Marketer view

Email marketer from a blog comments section has a suggestion. They say set-up conditional fields. If one is left empty, don't process the submission. If one is filled in, and shouldn't be (as only bots would see it) then don't process it.

December 2024 - Blog
Marketer view

Email marketer from Email Geeks shares that they like having a hidden text field that a bot will see but a person won't; if there's something in it, it indicates a bot.

January 2022 - Email Geeks
Marketer view

Email marketer from Sitepoint says to check form accessibility. Make sure your form labels are descriptive and use attributes like aria-describedby to add context to form fields. This will ensure that the user understands the field's requirements, which helps to avoid errors that bots might introduce.

November 2021 - Sitepoint
Marketer view

Email marketer from Medium article suggests implementing time delays, like minimum time to fill out a form. Bots fill in data quickly so setting an alert on submissions completed at speed can help.

September 2024 - Medium
Marketer view

Email marketer from StopForumSpam uses a database of known spam bots to identify and block malicious sign-ups. This service integrates with forms to automatically prevent bot registrations.

October 2023 - StopForumSpam
Marketer view

Email marketer from Stack Overflow user suggests using JavaScript validation to check form fields before submission, which can deter simple bots that don't execute JavaScript.

October 2021 - Stack Overflow
Marketer view

Email marketer from Reddit shares the method of using honeypot fields, which are hidden form fields that only bots will fill out, allowing you to identify and block bot submissions.

October 2024 - Reddit
Marketer view

Email marketer from Cloudflare Blog explains that bot mitigation strategies include techniques like CAPTCHAs, rate limiting, and behavioral analysis to identify and block malicious bot traffic before it can submit forms.

August 2022 - Cloudflare Blog
Marketer view

Email marketer from Hubspot Blog says double opt-in for subscription helps prevent bots from signing up. This makes sure the user has verified ownership over the email and wants to receive the content.

September 2021 - Hubspot
Marketer view

Email marketer from Webmaster World Forum mentions that IP blocking can prevent bot signups from specific regions or IP addresses known for malicious activity.

June 2022 - Webmaster World Forum
Marketer view

Email marketer from Sucuri advocates using a Web Application Firewall (WAF) to filter malicious bot traffic and protect forms from automated submissions.

December 2021 - Sucuri
Marketer view

Email marketer from Email Geeks explains that CAPTCHA isn’t nearly as intrusive as it used to be if you get a new version, and No CAPTCHA only reveals the challenge if its ML indicates the behavior of the “visitor” is that of a bot, with a range of aggressiveness from 0 to 1, suggesting .7 as the sweet spot.

July 2022 - Email Geeks

What the experts say
4Expert opinions

To effectively minimize bot signups on email forms, experts recommend a combination of strategies. These include using real-time email verification services to validate email addresses, implementing CAPTCHAs alongside verification, and utilizing honeypots (hidden form fields) to trap bots. Additionally, stricter security measures are advised for transactional email forms to prevent fraud and abuse.

Key opinions

  • Email Verification: Real-time email verification services are crucial for identifying invalid or disposable email addresses used by bots.
  • CAPTCHA + Verification: Combining CAPTCHAs with verification provides a more robust defense against bots, as CAPTCHAs prevent initial signup, and verification ensures the email is valid.
  • Honeypots: Honeypots, hidden form fields, are effective at detecting bots by exploiting their tendency to fill out all available fields.
  • Transactional Security: Enhanced security measures are essential for forms related to transactional emails to prevent fraudulent activity and maintain user trust.

Key considerations

  • Balance Security and User Experience: Implement security measures without overly hindering legitimate users' signup process to avoid frustration and abandonment.
  • Javascript: Use javascript to hide honeypot fields from display
Expert view

Expert from Email Geeks suggests verification plus captcha to avoid bot spam because double opt-in alone just means the bot can spam 50,000 opt-in requests, and verification alone just means the bot can verify a bunch of addy’s against your form.

February 2022 - Email Geeks
Expert view

Expert from Word to the Wise recommends using honeypots, which are hidden form fields that bots will fill out but humans won't see, to identify and block bot submissions effectively. They also suggest Javascript to hide the field from display.

May 2021 - Word to the Wise
Expert view

Expert from Spam Resource responds, explaining that they recommend using a real-time email verification service to check if the email address is valid and active before allowing the signup. This helps prevent bots using disposable or fake email addresses.

January 2025 - Spam Resource
Expert view

Expert from Spam Resource explains that implementing stricter security on forms used for transactional emails is important. By implementing these safeguards, companies can mitigate the potential for fraudulent activity, enhance user trust, and maintain the integrity of their messaging systems.

April 2024 - Spam Resource

What the documentation says
4Technical articles

To minimize bot signups, documentation recommends a layered approach. This includes implementing robust CAPTCHAs, account lockout mechanisms, and email verification to prevent automated account creation. Services like reCAPTCHA analyze user behavior to distinguish between humans and bots. Spam filtering services, such as Akismet, analyze form submissions for spam-like characteristics. Finally, the Honeypot Project offers a variety of continually updated methods for bot detection that claim to be more robust than CAPTCHA by utilizing silent and non-intrusive methods.

Key findings

  • Multi-Layered Security: Combining multiple security measures, such as CAPTCHAs, account lockouts, and email verification, is more effective than relying on a single method.
  • Behavioral Analysis: Utilizing services that analyze user behavior, like reCAPTCHA, provides a non-intrusive way to differentiate between humans and bots.
  • Spam Filtering: Employing spam filtering services, like Akismet, helps to identify and block bot sign-ups based on spam-like characteristics in form submissions.
  • Advanced Bot Detection: The Honeypot Project offers advanced, continuously updated bot detection methods, including cookies and IP lookups, that claim to be more robust than traditional CAPTCHAs.

Key considerations

  • False Positives: Be mindful of false positives and ensure that security measures don't inadvertently block legitimate users.
  • Maintenance: Regularly update security measures to stay ahead of evolving bot technologies and tactics.
  • User Experience: Balance security with user experience, choosing methods that are less intrusive and minimize friction for legitimate users.
Technical article

Documentation from Akismet details its spam filtering service which analyzes form submissions for spam-like characteristics and blocks potential bot sign-ups.

March 2025 - Akismet
Technical article

Documentation from Google explains that reCAPTCHA analyzes user behavior to differentiate between humans and bots, providing a non-intrusive way to prevent automated form submissions.

August 2023 - Google
Technical article

Documentation from Honeypot Project has a variety of methods to implement and is constantly updated. They claim that their technology is more robust than CAPTCHA because it is silent and not intrusive, with many different methods from cookies to ip lookups to check against known bot lists.

October 2022 - Honeypot Project
Technical article

Documentation from OWASP.org recommends implementing strong CAPTCHAs, account lockout mechanisms, and email verification to prevent bots from creating fake accounts through automated form submissions.

September 2024 - OWASP.org