What are average email deliverability rates across different mailbox providers?

Summary

Determining average email deliverability rates across different mailbox providers is highly complex and context-dependent. There's no single, reliable average due to a multitude of influencing factors. Key elements affecting deliverability include sender reputation (based on IP and domain), email authentication (SPF, DKIM, DMARC), list hygiene, content quality, and recipient engagement. Mailbox providers like Gmail and Microsoft continuously update their filtering policies, making it crucial to stay informed and adaptable. Seed list testing can offer a general idea of performance, though accuracy may vary. Averages are hard to pin down; focusing on metrics like inbox placement and open rates is a better approach. Some mailbox providers have more AWS-based emails than others due to factors like Workmail and SES. Clean your email lists regularly and maintain a great reputation with good authentication.

Key findings

  • No Single Average: Email deliverability rates vary greatly across different mailbox providers, making it impossible to provide a single, reliable average.
  • Sender Reputation is Key: Sender reputation (based on IP and domain) is a critical factor; a good reputation increases the likelihood of emails reaching the inbox.
  • Authentication Matters: Proper email authentication (SPF, DKIM, DMARC) is essential for proving sender legitimacy and improving deliverability.
  • List Hygiene is Crucial: Maintaining a clean email list by removing unengaged subscribers and invalid addresses is vital for boosting sender reputation and improving inbox placement.
  • Content Quality Impacts Deliverability: Email content and design significantly impact deliverability; avoid spam triggers and ensure engaging, relevant content.
  • Dynamic Filtering Policies: Mailbox providers like Gmail and Microsoft continuously update their filtering policies, requiring senders to adapt proactively.
  • Monitor Inbox Placement: Focusing on metrics such as inbox placement rates and open rates across different providers provides a better indication of successful deliverability strategies than relying solely on averages.
  • Tool insights: Google Postmaster Tools can show insights into deliverability rates to gmail, sparkpost provides feedback loop metrics.

Key considerations

  • Monitor Performance Regularly: Continuously monitor deliverability metrics using tools and feedback loops to identify and address issues proactively.
  • Adhere to Best Practices: Adhere to email marketing best practices, including obtaining explicit consent, providing easy unsubscribe options, and avoiding spam traps.
  • Stay Informed: Stay informed about the latest filtering policies and deliverability best practices by consulting resources from mailbox providers, industry experts, and email marketing communities.
  • Adapt to Changes: Be prepared to adapt your email marketing strategies based on changing deliverability landscape.
  • Use data: Understand which customers have specific mail providers to avoid assuming every customer is a Gmail customer.

What email marketers say
11Marketer opinions

Email deliverability rates across different mailbox providers are highly variable and influenced by numerous factors. Benchmarks are hard to come by and often fluctuate. Sender reputation, email authentication (SPF, DKIM, DMARC), list hygiene, and content quality are key determinants. Some sources use seed list testing for insights, while others emphasize the importance of sender reputation and adapting to changing filtering policies of providers like Gmail and Microsoft. Some report deliverability rates can range widely from 50% to over 90% depending on these factors.

Key opinions

  • Variable Rates: Deliverability rates differ significantly based on various factors; it's difficult to provide a single average.
  • Sender Reputation: Sender reputation (IP and domain) strongly influences deliverability; a good reputation increases inbox placement.
  • Authentication Matters: Proper email authentication (SPF, DKIM, DMARC) is crucial for proving sender legitimacy and improving deliverability.
  • List Hygiene: Maintaining a clean email list by removing unengaged or invalid addresses improves deliverability.
  • Content Quality: Email content and design impact deliverability; avoid spam triggers and ensure engaging, relevant content.
  • Seed List Testing: Seed list testing provides a general sense of deliverability performance across different mailbox providers, though it may not be perfectly accurate.
  • Changing Policies: Mailbox providers like Gmail and Microsoft constantly change filtering policies, requiring senders to stay informed and adapt.

Key considerations

  • Industry Benchmarks: Consider industry-specific benchmarks, as deliverability rates can vary across different sectors.
  • Audience Engagement: Monitor audience engagement metrics (opens, clicks) as these influence deliverability over time.
  • Provider Specifics: Understand the specific filtering policies and requirements of major mailbox providers (Gmail, Yahoo, Outlook).
  • Regular Monitoring: Continuously monitor deliverability metrics using tools and feedback loops to identify and address issues proactively.
  • Dedicated IP: Consider using a dedicated IP address, particularly for large-volume sending, to manage sender reputation effectively.
Marketer view

Email marketer from Email Marketing Forum mentions that deliverability rates vary widely, with some senders achieving 90%+ and others struggling to reach 50%, depending on their practices and the recipient's mailbox provider.

September 2023 - Email Marketing Forum
Marketer view

Email marketer from Reddit user u/EmailMarketingPro responds that they use seed list testing to get an idea of deliverability across different mailbox providers (Gmail, Yahoo, Outlook). However, he says the results are not always accurate but provide a general sense of performance.

November 2022 - Reddit
Marketer view

Email marketer from EmailToolTester shares that email deliverability benchmarks are hard to come by and fluctuate a lot, but a good open rate can be a useful indicator. It mentions factors such as industry, audience, and the type of email all affect deliverability.

July 2024 - EmailToolTester
Marketer view

Email marketer from Email Geeks shares a GlockApps infographic showing user test averages on inbox, spam, or missing emails. He suggests it could be useful for benchmarking seed list performance.

November 2021 - Email Geeks
Marketer view

Email marketer from Email on Acid says that deliverability is affected by many factors but one main one is ensuring you are authenticating your emails correctly using SPF, DKIM, DMARC as it helps prove to mailbox providers you are who you say you are.

May 2023 - Email on Acid
Marketer view

Email marketer from Sender Score explains that sender reputation, based on IP address and domain, significantly influences deliverability. A high sender score increases the likelihood of emails reaching the inbox, while a low score can result in emails being filtered as spam.

July 2024 - Sender Score
Marketer view

Email marketer from Litmus shares that email deliverability is a complex issue that depends on a variety of factors, including sender reputation, email content, and recipient engagement. They provide tools to test and improve deliverability, but do not provide specific numbers.

February 2023 - Litmus
Marketer view

Email marketer from Validity shares their 2023 benchmark report where they mention that mailbox providers such as Gmail and Microsoft constantly change their filtering policies, keeping senders on their toes. They highlight that sender reputation, authentication, list quality and content are key factors to monitor and maintain in order to achieve optimal inbox placement.

May 2022 - Validity
Marketer view

Email marketer from Email Geeks explains that by default you get a @amazonses.com 5321.From, and if you want a custom one you need to use the SES dashboard or CLI

October 2023 - Email Geeks
Marketer view

Email marketer from Gmass shares that email deliverability is affected by many factors, including email authentication, list hygiene, and sender reputation. They recommend to keep your email list clean and to use a dedicated IP address.

February 2024 - Gmass
Marketer view

Email marketer from MailerCheck responds that many factors affect email deliverability rates, including sender reputation, authentication (SPF, DKIM, DMARC), list hygiene, and content quality, making it difficult to provide a single average.

October 2022 - MailerCheck

What the experts say
5Expert opinions

Determining average email deliverability rates across different mailbox providers is challenging, as suggested by experts. Interpreting deliverability charts can be difficult, and simple averages may be misleading. A key factor in improving deliverability is maintaining a clean email list by removing unengaged subscribers and ensuring consent. Sender authentication, using SPF, DKIM, and DMARC, is crucial, but sender reputation has an even more significant impact on whether emails are accepted, rejected, or filtered by mailbox providers. Focusing on inbox placement rates and open rates is more informative than relying solely on averages. Gathering data for AWS usage in email is a small part of a bigger consideration around filters and target markets.

Key opinions

  • Chart Interpretation: Deliverability charts can be complex and challenging to interpret without understanding the context of sending vs. receiving mail.
  • List Hygiene Importance: Regularly cleaning email lists by removing unengaged subscribers is crucial for boosting sender reputation and improving inbox placement.
  • Sender Reputation Predominance: While authentication (SPF, DKIM, DMARC) is necessary, sender reputation holds more weight in determining email acceptance and filtering.
  • Metric Focus: Focusing on inbox placement rates and open rates across providers offers more actionable insights than relying on broad average deliverability rates.
  • AWS for email data: Use caution when interpreting AWS for email numbers as the results could skew due to services used by client.

Key considerations

  • Data Accuracy: Ensure the accuracy and relevance of data used to assess deliverability, understanding the methodologies behind charts and reports.
  • Proactive List Management: Implement proactive list management strategies, including regular cleaning and consent verification, to maintain a healthy sender reputation.
  • Holistic Approach: Adopt a holistic approach to deliverability, combining strong authentication with ongoing reputation management and engagement monitoring.
  • Tool Utilization: Utilize tools and services that provide detailed insights into inbox placement, open rates, and sender reputation across various providers.
  • Targeted Approach: Understanding target markets and the filters that challenge them is key to effective deliverability.
Expert view

Expert from Word to the Wise, Laura Atkins, explains that one of the best ways to improve deliverability is to clean your email lists regularly. Removing unengaged subscribers and those who haven't given explicit consent can significantly boost your sender reputation and improve inbox placement.

August 2022 - Word to the Wise
Expert view

Expert from Email Geeks shares results from SQL queries showing 5 domains using AWS for email, along with counts for G Suite, O365, and Proofpoint based on a current client's mailing list data, helping to understand challenging filters.

July 2024 - Email Geeks
Expert view

Expert from Email Geeks questions if the GlockApps chart refers to providers sending or receiving email, suggesting there seems to be a mix, making it difficult to interpret.

July 2024 - Email Geeks
Expert view

Expert from Spamresource.com explains that averages are hard to pin down, but focusing on metrics such as inbox placement rates and open rates across different providers is a better indicator of successful deliverability strategies. They suggest using tools and services to actively monitor these metrics.

November 2023 - Spamresource.com
Expert view

Expert from Word to the Wise explains that sender authentication (SPF, DKIM, DMARC) is crucial, but sender reputation has a huge impact. Mailbox providers use reputation to determine whether to accept, reject, or filter email and good authentication builds a great reputation over time.

April 2023 - Word to the Wise

What the documentation says
4Technical articles

According to documentation from Microsoft, Google Postmaster Tools, SparkPost, and the RFC editor, email deliverability across different mailbox providers is influenced by several factors. These include IP and domain reputation, authentication (SPF, DKIM, DMARC), complaint rates, content quality, and engagement rates. Monitoring spam rates and adhering to SMTP standards are also crucial. Implementing feedback loops to address deliverability issues is recommended.

Key findings

  • Reputation Matters: IP and domain reputation are critical factors affecting deliverability to major mailbox providers like Outlook and Gmail.
  • Authentication is Key: Proper email authentication (SPF, DKIM, DMARC) is essential for proving sender legitimacy.
  • Engagement Influences: Engagement rates (opens, clicks) significantly impact deliverability; high engagement improves inbox placement.
  • Complaint Rates: High complaint rates (spam reports) negatively affect deliverability.
  • SMTP Standards: Adhering to SMTP standards ensures proper email routing and delivery.

Key considerations

  • Proactive Monitoring: Regularly monitor IP and domain reputation using tools like Google Postmaster Tools.
  • Content Optimization: Optimize email content to avoid spam triggers and ensure relevance to recipients.
  • Feedback Loops: Implement feedback loops to identify and address deliverability issues promptly.
  • Best Practices: Adhere to email marketing best practices to maintain a positive sender reputation.
Technical article

Documentation from SparkPost answers that several factors impact deliverability including sender authentication, engagement rates, and spam complaints. They also recommend implementing feedback loops to monitor and address deliverability issues.

August 2023 - SparkPost
Technical article

Documentation from Microsoft shares that factors such as IP reputation, domain reputation, authentication, complaint rates, and content quality impact deliverability to Outlook and Hotmail addresses. They emphasize the importance of adhering to best practices to maintain a good sender reputation.

February 2025 - Microsoft
Technical article

Documentation from RFC editor shares that the SMTP standards, defined in various RFC specifications, influence deliverability by dictating how email is transmitted and handled by servers. Compliance with these standards is crucial for ensuring emails are properly routed and delivered.

December 2023 - RFC Editor
Technical article

Documentation from Google Postmaster Tools shares that it provides data on spam rates, IP reputation, and domain reputation for senders. These metrics help senders monitor their deliverability to Gmail users and identify potential issues.

October 2022 - Google Postmaster Tools