Should I use separate or global tracking links for different email subdomains?

Summary

The general consensus across marketers, experts, and technical documentation is that utilizing separate subdomains for different email types (transactional, marketing, etc.) is a highly recommended practice for improving email deliverability and managing sender reputation. The primary benefits include isolating reputation damage, improved control over authentication and sending practices, and better alignment with tracking and reporting systems. However, the ultimate decision depends on individual business goals and resources.

Key findings

  • Reputation Isolation: Using separate subdomains isolates reputation, so issues with one subdomain will not impact the others.
  • Enhanced Deliverability: Segmenting traffic helps protect the primary domain and improve overall deliverability, especially for critical transactional emails.
  • Granular Control: Using separate subdomains gives control over authentication (SPF, DKIM, DMARC), IP warming, and sending practices for each email stream.
  • Tracking System Alignment: The tracking link strategy should be determined by what best integrates with the existing tracking and reporting system.

Key considerations

  • Business Goals: Domain decisions must support broader business objectives, not only technical considerations.
  • Authentication Configuration: Proper authentication (SPF, DKIM, DMARC) is essential for each subdomain to maximize deliverability.
  • IP Segmentation: Consider using separate IPs for each subdomain to further segment traffic.
  • IP Warming: Each dedicated IP used for separate subdomains needs to be properly warmed up.
  • Resource Allocation: Managing multiple subdomains requires resources and attention to detail.

What email marketers say
10Marketer opinions

The consensus among email marketers is that using separate subdomains for different types of email (transactional, marketing, etc.) is a beneficial strategy for managing and protecting your email sending reputation. Isolating traffic allows you to contain reputation damage, improves deliverability, and provides granular control over authentication and IP warming.

Key opinions

  • Reputation Isolation: Using separate subdomains isolates email sending reputation, so issues with one subdomain don't affect others.
  • Improved Deliverability: Segmenting email traffic across different subdomains protects the primary domain and enhances deliverability.
  • Granular Control: Separate subdomains give you control over reputation, authentication (SPF, DKIM, DMARC), and IP warming for each stream.
  • Risk Mitigation: Segregation minimizes risks and the impact of a poor sending reputation on overall domain health.
  • One-to-One Tracking: Using one to one tracking links with corresponding subdomains can protect your sending domains from being taken down.

Key considerations

  • IP Warming: If using dedicated IPs, each subdomain needs to be warmed up separately.
  • Authentication: Properly configure authentication (SPF, DKIM, DMARC) for each subdomain.
  • Dedicated IPs: Consider using different IPs to segment traffic for different subdomains.
Marketer view

Email marketer from SendGrid indicates that warming up dedicated IPs for each subdomain will protect your overall reputation. They suggest keeping everything separate for better control

October 2023 - SendGrid
Marketer view

Email marketer from Litmus explains that using subdomains for different types of email allows you to isolate your reputation. If one subdomain gets a poor reputation, it won't necessarily affect the others.

October 2023 - Litmus
Marketer view

Email marketer from GMass suggests that using subdomains may help with deliverability, as you can isolate the reputation of each send type

October 2022 - GMass
Marketer view

Email marketer from Neil Patel Digital recommends using subdomains and dedicated IPs to isolate your email sending reputation. Separating transactional and marketing emails can protect your primary domain's reputation.

January 2024 - Neil Patel Digital
Marketer view

Email marketer from Reddit suggests that using a separate subdomain for marketing vs transactional emails is a good practice to isolate reputation damage.

January 2022 - Reddit
Marketer view

Email marketer from Quora shares the opinion that using distinct subdomains for different types of mail is a good idea. If the reputation of one suffers, it won't impact your other mail streams. This allows for granular control.

June 2023 - Quora
Marketer view

Marketer from Email Geeks shares they do one-to-one tracking links with corresponding subdomains to keep it clean just in case a bad tracking link with a bad domain can take down good mail.

December 2021 - Email Geeks
Marketer view

Email marketer from EmailonAcid advocates for segmenting email traffic to different subdomains. This is because a poor sending reputation with one subdomain won’t impact your overall domain reputation.

September 2024 - EmailonAcid
Marketer view

Email marketer from Stack Overflow shares that best practice is separate subdomains for different email streams, as this gives you control over reputation

September 2024 - Stack Overflow
Marketer view

Email marketer from Mailjet suggests segmenting your email traffic across different subdomains to protect your primary domain's sending reputation, separating transactional and marketing emails. This segregation minimizes risks and enhances deliverability.

December 2022 - Mailjet

What the experts say
4Expert opinions

Experts emphasize that the decision to use separate or global tracking links for different email subdomains depends on several factors. The primary focus should be on building a tracking system that aligns with your reporting needs and business goals. Isolating reputation is a key advantage of separate subdomains, while proper configuration of authentication (SPF, DKIM, DMARC) is essential regardless of the chosen approach.

Key opinions

  • Tracking System Alignment: The choice of tracking link strategy should primarily be driven by what best suits your existing tracking and reporting system.
  • Reputation Isolation: Separate subdomains can isolate reputation issues, preventing problems with one subdomain from affecting others.
  • Limited Damage: A single mistake is unlikely to break all your email sending capabilities.

Key considerations

  • Business Goals: Domain decisions should support broader business objectives and not just technical considerations.
  • Authentication: Properly configure authentication (SPF, DKIM, DMARC) for each subdomain to maximize deliverability.
  • IP Segmentation: Consider using different IPs for different subdomains to further segment traffic.
Expert view

Expert from Word to the Wise emphasizes the importance of properly configuring authentication (SPF, DKIM, DMARC) for each subdomain and using them to isolate different types of email traffic. She also advises using different IPs to segment traffic for different subdomains.

March 2021 - Word to the Wise
Expert view

Expert from Email Geeks shares that in the current system: one mistake is never going to break all your mail, as that’s just not how the big filters work.

April 2023 - Email Geeks
Expert view

Expert from Email Geeks explains the deciding factor for using subdomain tracking links is what's right for your tracking system. The key is to build a system that you can use and track with your current reporting system. If it's easier to do that with subdomains, go for it. If it's easier to do that other ways and just use the same subdomain for all the links do that. Domain decisions should support business goals.

November 2022 - Email Geeks
Expert view

Expert from Spam Resource explains that using separate subdomains isolates reputation problems, as issues with one subdomain won't necessarily affect the others. They advocate for different subdomains for marketing and transactional emails.

July 2022 - Spam Resource

What the documentation says
5Technical articles

Technical documentation consistently recommends using subdomains to separate email traffic types (transactional, marketing, etc.) for improved reputation management and deliverability. This segmentation allows for distinct reputations, different authentication methods, and isolated IP configurations.

Key findings

  • Reputation Segmentation: Subdomains enable segmentation of email reputation based on sending practices, as evaluated by major providers like Google.
  • Traffic Separation: Using subdomains separates different types of email traffic, such as transactional and marketing emails.
  • Enhanced Deliverability: Isolating email domains improves deliverability, especially for critical transactional emails.

Key considerations

  • Authentication Flexibility: Separating traffic allows you to implement different email authentication methods (SPF, DKIM, DMARC) for each subdomain.
  • Dedicated IPs: Using dedicated IPs in conjunction with subdomains provides additional segmentation and control over email sending.
Technical article

Documentation from Google explains that they evaluate reputation on a per-domain and per-IP basis. Using subdomains allows for segmentation of reputation based on sending practices.

November 2022 - Google
Technical article

Documentation from AWS suggest that dedicated IPs and subdomains allows for segmentation of traffic

December 2024 - AWS
Technical article

Documentation from RFC suggest that separating different types of traffic will allow you to use different email authentication (SPF, DKIM, DMARC) on each to improve deliverability

April 2024 - RFC-Editor
Technical article

Documentation from SparkPost recommends using subdomains to separate different types of email traffic (transactional vs. marketing). This separation allows you to maintain distinct reputations for each type of email and helps with deliverability.

March 2021 - SparkPost
Technical article

Documentation from Microsoft suggests that isolating email domains can help improve deliverability of transactional emails.

February 2024 - Microsoft