Is Google Workspace support known to notify customers of blocklistings via email and should I trust it?

Email marketer from EmailGeeks forum responds that, if concerned about legitimacy, always cross-reference information from a claimed support email with your account settings or by contacting support through known, official channels.

Email marketer from Email Deliverability Blog shares that legitimate email communications from providers like Google will likely use proper email authentication (SPF, DKIM, DMARC). Analyzing the email headers can help determine if the email is authentic.

Marketer from Email Geeks suggests checking the headers of the email and confirming the record in the support portal to verify its authenticity.

Email marketer from Mailjet Blog explains that email spoofing is a common tactic used by scammers. They advise carefully examining the sender's email address and the email's content for inconsistencies or requests for personal information.

Email marketer from MXToolbox Blog suggests using MXToolbox tools to check your domain's health, including whether it's on any blocklists. This provides an independent verification method if you receive an email claiming you're blocklisted.

Email marketer from Stack Exchange responds that it's unusual for Google Workspace Support to directly notify users about blocklists via email without prior contact. It's best to independently verify such claims through the Google Workspace Admin console.

Marketer from Email Geeks shares a similar experience where a client received a fraudulent email appearing to be from Google, but originated from Amazon SES with a slightly altered domain, attempting to solicit a "ransom fee". They advise always checking the headers.

Email marketer from Reddit advises caution when receiving emails claiming to be from Google Workspace support, especially those mentioning blocklists or requesting immediate action. They recommend independently verifying the information through the Google Workspace admin console or contacting support directly through official channels.

Email marketer from Google Workspace Admin Community shares that while Google Workspace support can be attentive, unsolicited emails about blocklists should be treated with caution. Always verify the sender's authenticity and check the message headers. Official Google communications usually come through established channels within the admin console.

Email marketer from EmailVendorSelection shares a guide that helps you check for details like the return-path address and other details that may indicate if an email is coming from a legitimate Google address, especially regarding Workspace support.

Marketer from Email Geeks points out the email states "Thank you for contacting Google Workspace Support." suggesting the client initiated the contact.

Expert from Spam Resource, John Levine, explains that legitimate entities like Google are increasingly tightening their email authentication requirements (SPF, DKIM, DMARC). A failure to authenticate is a strong signal of a potentially fraudulent email. He advises users to check the headers and authentication results of any email claiming to be from Google Workspace support.

Expert from Word to the Wise, Laura Atkins, responds that reputable email senders like Google Workspace typically have consistent sending patterns and clear contact information. Suspicious emails may lack this consistency. She recommends independently verifying any claims made in such emails through official Google channels rather than clicking on links provided in the message.

Documentation from Google Workspace Admin Help, highlighting that checking domain verification settings can confirm if Google has officially contacted you about account issues. Any email purporting to be from Google should align with your verified domain settings.

Documentation from Google's DMARC Overview, explaining how DMARC (Domain-based Message Authentication, Reporting & Conformance) policies are used to prevent email spoofing. Checking for a DMARC record can indicate whether the sending domain is taking steps to protect against unauthorized email.

Documentation from Google Workspace Security details checking your security settings. Implement security best practices to protect against phishing attempts and verify the legitimacy of any communication claiming to be from Google Workspace support.

Documentation from Google Support explains how to identify phishing emails and fake support requests. Google will never ask for your password or other sensitive information via email. It provides guidelines for checking the sender's email address, looking for suspicious links, and verifying the email's authenticity through official Google channels.

Documentation from Google Admin Toolbox explains that messageheader tool in Google Admin toolbox is a good way to analyze email headers and to see where an email originated from and where it passed through before it reached your inbox. By looking at the 'Received:' headers, you can verify the email's path and ensure it's indeed coming from Google.