Is Google Postmaster Tools experiencing issues?
Summary
What email marketers say14Marketer opinions
Marketer from Email Geeks responds that Google Postmaster doesn't appear to be down.
Marketer from Email Geeks shares they are running into issues adding domains, with two senders reporting problems, and notes possible issues with spam complaint data updates.
Marketer from Email Geeks shares that they were having some issues adding domains late the previous day, but the error appeared to be resolved that morning.
Marketer from Email Geeks confirms that the error Mike Auldredge is seeing is the same error that they were experiencing.
Email marketer from Email Deliverability Blog responds that sometimes Google Postmaster Tools' API might experience outages that affect data reporting. These outages are usually temporary and are resolved by Google within a few hours.
Marketer from Email Geeks reports experiencing the same error, but then indicates it resolved itself.
Email marketer from Email Marketing Subreddit shares that they often see discrepancies between Google Analytics data and Google Postmaster Tools data, especially after Google updates its algorithms. They recommend cross-referencing data with other analytics platforms.
Email marketer from Email Marketing Forum shares that they've noticed intermittent issues with Google Postmaster Tools not loading correctly, particularly when accessing it from certain browsers. They recommend clearing browser cache and cookies or trying a different browser.
Email marketer from StackExchange explains that sometimes ad blockers or browser extensions can interfere with Google Postmaster Tools loading properly. Try disabling them to see if it resolves the issue.
Email marketer from Reddit explains that Google Postmaster Tools can experience occasional delays in data processing, leading to temporary discrepancies. They suggest checking the tool again later, as the data usually updates within 24-48 hours.
Email marketer from Marketing Insights Blog recommends checking your domain's authentication records (SPF, DKIM, DMARC) if Google Postmaster Tools is not displaying data correctly. Incorrect authentication can lead to data collection issues.
Email marketer from Email Deliverability Forum suggests that users experiencing persistent reporting errors in Google Postmaster Tools should contact Google Support directly for assistance, as it could indicate an account-specific issue.
Marketer from Email Geeks reports missing data for January 7th for all accounts and notes it should be there by now in the UI and via the API.
Email marketer from Email Marketing Tips suggests that the Google Postmaster Tools data can be impacted by changes in Gmail's spam filtering algorithms. It is important to keep an eye on these.
What the experts say2Expert opinions
Expert from Word to the Wise explains that discrepancies in Google Postmaster Tools data can sometimes occur due to filtering and aggregation methods used by Google. She suggests focusing on long-term trends rather than day-to-day fluctuations.
Expert from Spam Resource explains that you should check your SPF, DKIM and DMARC records as this could be a cause of issues with Google Postmaster Tools
What the documentation says5Technical articles
Documentation from Google Support explains that data in Google Postmaster Tools is subject to processing delays and may not reflect real-time information. They advise allowing up to 72 hours for data to be fully processed and displayed.
Documentation from Google Workspace Updates publishes announcements regarding any known issues or maintenance affecting Google Postmaster Tools. This is where Google communicates major disruptions or planned downtime.
Documentation from Google's Service Health Dashboard says that if any service outages occur with Google Postmaster Tools, it will be reflected on the dashboard as well as an estimated time for fix.
Documentation from Google Help answers that Google Postmaster Tools might experience temporary slowdowns due to system maintenance. Users are advised to check back periodically for updates.
Documentation from Google Developers provides a status dashboard for the Google Postmaster Tools API, indicating any current or recent incidents that may be affecting data availability or access. Users can check this dashboard for real-time updates on API performance.