How to fix SMS error 30007 related to spam blocks and carrier violations?
Summary
What email marketers say10Marketer opinions
Marketer from Email Geeks explains that error 30007 is a carrier violation error, often a 'spam block', and advises reviewing permission, content, etc.
Email marketer from SimpleTexting recommends that Error 30007 can be mitigated by ensuring a clear and documented opt-in process, including confirmation messages and easily accessible opt-out options.
Email marketer from Mobile Text Alerts Blog explains that Error 30007 often arises from non-compliance with TCPA guidelines, such as sending messages without explicit consent or failing to provide opt-out instructions.
Email marketer from ExpertTexting answers that Error 30007 indicates the message wasn't sent due to carrier violations and that the best way to avoid them is to be compliant with the TCPA.
Email marketer from Reddit mentions that Error 30007 can be triggered by using URL shorteners, especially shared ones, and advises using branded short links to improve reputation and deliverability.
Marketer from Email Geeks shares that they are seeing more spam blocks due to link reputation in SMS messages.
Email marketer from CallFire shares that Error 30007 means the message was blocked due to violations with carrier guidelines.
Email marketer from SMS Marketing Forum suggests Error 30007 is commonly caused by message content resembling spam, like excessive use of caps, special characters, or promotional language without proper disclosures.
Marketer from Email Geeks shares that shortened links, especially with shared domains, are increasingly becoming disallowed in SMS.
Email marketer from StackOverflow answers that Error 30007 means there are short codes or other content that carriers won't accept.
What the experts say1Expert opinion
Expert from Word to the Wise explains that to avoid carrier violations, businesses need to obtain documented consent that is collected through proper channels. They share that some carriers may require a double opt-in where the new subscriber must confirm the signup request.
What the documentation says3Technical articles
Documentation from Sinch indicates that carrier violations (Error 30007) often stem from non-compliance with local regulations, spam-like content, or issues with sender ID registration. Correct these factors and monitor deliverability to avoid recurrence.
Documentation from Twilio explains that Error 30007 indicates a 'Message Delivery - Carrier Violation,' usually a spam block by the carrier. It's triggered when the carrier identifies the message as unwanted based on factors like content, sending patterns, or lack of opt-in.
Documentation from Plivo shares that to resolve Error 30007, review message content for spam triggers, ensure proper opt-in procedures are followed, check sending frequency, and comply with carrier guidelines. Request whitelisting from the carrier if necessary.