How should I add gifted email subscribers to my list without hurting deliverability?

Summary

Adding 'gifted' email subscribers without harming deliverability requires a comprehensive strategy. Experts strongly advise prioritizing explicit permission and caution against automatic inclusion, as purchased or appended lists often underperform and damage sender reputation. Before adding subscribers, validate the list using services like Kickbox or ZeroBounce to remove invalid addresses. A gradual introduction is recommended: segment the new list, 'warm it up' with valuable content, and implement a double opt-in process. Continuous monitoring of deliverability metrics (bounce rate, spam complaints) is crucial, with swift action taken upon detecting negative trends. Authentication using SPF, DKIM, and DMARC is essential, and notifying the email marketing platform about the list addition can prevent issues. Understanding the audience through segmentation, designing engaging content, and A/B testing further optimize engagement and deliverability.

Key findings

  • Prioritize Permission: Explicit permission is key; avoid automatically adding subscribers without their active consent.
  • List Validation: Use services like Kickbox or ZeroBounce to validate and clean the email list before adding subscribers.
  • Gradual Introduction: Segment, 'warm up,' and implement a double opt-in to gradually introduce new subscribers.
  • Monitor Deliverability: Continuously monitor key deliverability metrics and address any negative trends promptly.
  • Authenticate Emails: Implement SPF, DKIM, and DMARC authentication to establish trust with email providers.

Key considerations

  • Legal Compliance: Ensure all data acquisition and processing methods comply with relevant data privacy regulations.
  • Platform Notification: Notify your email marketing platform of the list addition to prevent potential issues with spam filters or account restrictions.
  • Content Relevance: Tailor content to the interests of the new subscribers to maximize engagement.
  • Data Age: Assess the age and activity of the 'gifted' list; older, inactive lists may pose deliverability risks.
  • Testing and Optimization: A/B test various email elements to optimize for engagement and minimize deliverability issues.

What email marketers say
13Marketer opinions

Adding gifted email subscribers to a list without harming deliverability requires a multi-faceted approach. Experts emphasize the need for explicit consent, highlighting that merely 'gifting' addresses can be problematic. Before adding subscribers, cleaning and validating the list with tools like Kickbox or ZeroBounce is crucial. Gradual integration through segmentation and 'warming up' with valuable content helps rebuild trust. A double opt-in process is frequently recommended. Actively monitor deliverability metrics like bounce rates and spam complaints and be prepared to adjust strategies based on these metrics. Contacting the email marketing platform to inform them of the addition can prevent issues.

Key opinions

  • Consent is Crucial: Explicit consent is paramount; 'gifting' addresses can be problematic and lead to deliverability issues.
  • List Cleaning: Cleaning and validating email addresses before import is essential for preventing high bounce rates.
  • Gradual Integration: Slowly introduce new subscribers through segmentation and 'warming up' to rebuild trust and engagement.
  • Double Opt-in: Using a double opt-in process helps ensure subscribers actively want to receive emails.
  • Monitor Metrics: Continuously monitor deliverability metrics like bounce rates and spam complaints to identify and address any issues promptly.

Key considerations

  • Legal Compliance: Ensure compliance with data privacy regulations and obtain clear consent before adding subscribers to your list.
  • Platform Notification: Inform your email marketing platform of the list addition to avoid potential issues with spam filters or account restrictions.
  • Content Relevance: Send relevant and engaging content to new subscribers to encourage opens, clicks, and positive engagement, thereby improving sender reputation.
  • Data Age: Consider the age of the data; even opted-in addresses can cause problems if the list is old and unengaged.
  • Testing: A/B test various elements (subject lines, content, sending times) to optimize for engagement and deliverability, identifying what works best for the new subscribers.
Marketer view

Email marketer from SendGrid Blog explains to use segmentation to send relevant content. Sending targeted content to segments based on interests is more effective and can improve engagement, which improves your sender reputation.

November 2023 - SendGrid Blog
Marketer view

Marketer from Email Geeks states that you can't gift or transfer email addresses without proper consent, and if the original consent was weak, the new organization definitely lacks it, making it a potential issue.

November 2023 - Email Geeks
Marketer view

Email marketer from Email On Acid shares about keeping a close eye on deliverability metrics (bounce rate, spam complaints, unsubscribe rate) after adding the new subscribers. Act quickly if you notice any negative trends.

July 2022 - Email On Acid
Marketer view

Marketer from Email Geeks suggests breaking up the addition of the new subscribers and sending a welcome message to remind them and offer an opt-out before sending regular emails.

November 2022 - Email Geeks
Marketer view

Email marketer from HubSpot Blog responds that verifying email addresses before sending is very important, using tools to remove invalid or risky addresses, reduces bounce rates and improves deliverability when adding a new list.

October 2022 - HubSpot Blog
Marketer view

Marketer from Email Geeks suggests reaching out to the email marketing platform to flag the increase in subscribers to prevent issues with spam flagging after onboarding sequence.

September 2021 - Email Geeks
Marketer view

Email marketer from Reddit recommends cleaning the list, verifying the email addresses with a service like ZeroBounce or NeverBounce before importing them. It's better to start with a smaller, cleaner list than a large, dirty one.

June 2021 - Reddit
Marketer view

Email marketer from Marketing Forum advises to 'warm up' the list by sending a series of low-volume, high-value emails to the new subscribers before sending regular marketing content. This helps rebuild trust and engagement.

July 2021 - Marketing Forum
Marketer view

Email marketer from MailerLite Blog explains that you should segment your new subscribers and send a targeted campaign to gauge interest. If they don't engage, remove them to maintain a healthy list.

May 2024 - MailerLite Blog
Marketer view

Marketer from Email Geeks advises running the email list through an email validator like Kickbox and clearly stating how they were added to the list.

July 2021 - Email Geeks
Marketer view

Email marketer from Neil Patel Blog shares that using a double opt-in process for all new subscribers, including gifted ones, is crucial to ensure they actively want to receive emails and will help prevent spam complaints.

June 2022 - Neil Patel Blog
Marketer view

Email marketer from Reddit suggests A/B testing different subject lines, content, and sending times to optimize your campaigns for engagement and deliverability. This can help you identify what resonates best with your new subscribers.

February 2025 - Reddit
Marketer view

Email marketer from Litmus Blog shares the importance of designing engaging email campaigns that offer value to your subscribers can encourage opens and clicks, which signals to ISPs that your emails are wanted.

January 2023 - Litmus Blog

What the experts say
4Expert opinions

Adding gifted email subscribers requires careful validation and permission-based approaches. Experts emphasize the need to validate addresses using services like Kickbox and suggest a slow, deliberate addition process with built-in 'tripwires' to monitor performance and adjust sending strategies. Permission is paramount, as acquired lists often underperform and damage sender reputation. Maintaining good data hygiene and considering the age of the data are also essential. Understanding the audience through segmentation ensures relevant content, improving engagement and deliverability.

Key opinions

  • Validation is Key: Validating email addresses with services like Kickbox is crucial for maintaining deliverability.
  • Permission Matters: Permission-based acquisition is far superior to 'gifting' or purchasing lists, as it prevents reputation damage.
  • Slow and Steady: A gradual addition process with 'tripwires' allows for monitoring performance and adjusting strategies.
  • Data Hygiene: Good data hygiene, including assessing the age of the data, is essential for optimal deliverability.
  • Audience Understanding: Understanding your audience through segmentation ensures relevant content, enhancing engagement and deliverability.

Key considerations

  • Cost of Validation: Factor in the cost of email validation services like Kickbox into your budget.
  • Legal Compliance: Ensure all data acquisition methods comply with relevant privacy regulations (e.g., GDPR, CCPA).
  • Segmentation: Invest time in properly segmenting the acquired list to tailor content and improve engagement.
  • Tripwire Metrics: Define clear 'tripwire' metrics (bounce rate, complaint rate) to trigger adjustments in your sending strategy.
  • Re-Engagement: Implement strategies to re-engage older or inactive subscribers on the acquired list.
Expert view

Expert from Word to the Wise (Laura Atkins) answers that it's critical that email marketers understand their audience. Segmentation by persona and demographics helps understand what resonates with each group and how to avoid the spam folder.

April 2021 - Word to the Wise
Expert view

Expert from Spam Resource recommends that good data hygiene is key and to consider how old the data is. Even addresses that opted in can cause problems if the list is old.

April 2024 - Spam Resource
Expert view

Expert from Email Geeks recommends using Kickbox to validate emails, adding subscribers slowly and carefully with a tripwire in place, and sending a welcome with confirmation to get an opt-in.

July 2022 - Email Geeks
Expert view

Expert from Spam Resource explains that Permission is the key when acquiring new subscribers; even if technically permissible, purchased, appended, or list-rented addresses will generally not perform and can put a sender's reputation at risk.

May 2024 - Spam Resource

What the documentation says
4Technical articles

Adding new email subscribers to your list without negatively impacting deliverability requires a strong focus on authentication, feedback loops, reputation monitoring, and controlled sending volume. Consistently using SPF, DKIM, and DMARC builds trust with email providers. Implementing feedback loops allows for prompt removal of complaining subscribers. Regularly monitoring sender reputation using tools like Sender Score provides insights into deliverability impacts. Gradual volume increases through throttling help prevent overwhelming ISPs and damaging your sending reputation.

Key findings

  • Email Authentication: Consistent use of SPF, DKIM, and DMARC is essential for establishing trust with email providers.
  • Feedback Loops: Implementing feedback loops allows for timely removal of subscribers who mark emails as spam.
  • Reputation Monitoring: Monitoring sender reputation via tools like Sender Score and SNDS is crucial for identifying and addressing deliverability issues.
  • Throttling Volume: Implementing throttling strategies gradually increases sending volume, preventing overwhelming ISPs and protecting sender reputation.

Key considerations

  • Technical Expertise: Implementing SPF, DKIM, and DMARC requires technical expertise and careful configuration.
  • FBL Setup: Setting up and managing feedback loops requires coordination with ISPs and adherence to their specific requirements.
  • Reputation Impact: Adding a new list, even with proper authentication, can still initially impact sender reputation; monitor closely and be prepared to adjust sending practices.
  • Volume Limits: Determine appropriate throttling strategies and volume limits based on your existing sending infrastructure and the size of the new list.
  • ISP Guidelines: Familiarize yourself with the specific guidelines and requirements of major ISPs regarding bulk email sending and subscriber management.
Technical article

Documentation from Microsoft Docs explains that monitoring your sender reputation through tools like Sender Score or Microsoft's SNDS is important for watching the effects of adding a new list and allows you to address any negative impacts on your deliverability proactively.

January 2023 - Microsoft Docs
Technical article

Documentation from Google Postmaster Tools explains that consistently authenticating your emails using SPF, DKIM, and DMARC is essential for establishing trust with email providers when introducing a new email list, reducing the chance of being marked as spam.

September 2021 - Google Postmaster Tools
Technical article

Documentation from SparkPost advises implementing throttling strategies to gradually increase sending volume to the new subscribers. This allows you to monitor performance and adjust sending rates as needed to avoid overwhelming ISPs.

August 2023 - SparkPost Documentation
Technical article

Documentation from RFC-Editor mentions that implementing a feedback loop (FBL) allows you to receive reports about spam complaints from ISPs, enabling you to promptly remove those subscribers and prevent future deliverability issues when adding new contacts.

August 2021 - RFC-Editor