How do competitor email tracking and awareness systems work and what are their benefits?

Summary

Competitor email tracking and awareness systems function primarily by subscribing to and archiving competitor emails, then categorizing and analyzing them. This analysis encompasses frequency, content, promotions, messaging, design, and offers. These systems provide insights into competitor strategies, identify emerging threats and opportunities, understand customer expectations, and enable strategic adaptation. Tools like Alexa and SpyFu extend analysis beyond email, including website traffic, keyword strategies, ad campaigns, and SEO performance. Ultimately, the aim is to gain competitive intelligence, refine marketing strategies, improve inbox presence, and efficiently allocate resources.

Key findings

  • Email Subscription: Systems work by subscribing to competitor promotional/marketing emails.
  • Categorization & Archiving: Competitor emails are categorized and often archived for later analysis.
  • Comprehensive Analysis: Analysis includes frequency, content, design, messaging, and offers.
  • Strategic Understanding: Helps understand competitor strategies, identify trends, and improve decision-making.
  • Wider View: Provides a wider view of competitor programs and industry/vertical trends.
  • Threat & Opportunity Detection: Identifies emerging threats and opportunities.
  • Website & SEO Insights: Tools track website traffic, SEO performance, and ad strategies.
  • Centralized Data: Tools keep competitive data in a central, easily accessible place.
  • Inspiration: Provides inspiration for email design, copy, and promotions.

Key considerations

  • DIY vs. Platform: Decide whether to use a DIY approach or a dedicated platform.
  • Data Aggregation & Management: Ensure effective data aggregation and management within the chosen system.
  • Strategic Alignment: Use insights to strategically adapt marketing efforts.
  • Comprehensive Analysis: Ensure analysis covers all aspects of competitor campaigns and strategies.
  • Resource Allocation: Use insights to inform budget and resource allocation.
  • Trend Adaptation: Adapt to emerging trends in the industry proactively.
  • Tool Selection: Choose tools based on the specific needs and aspects of competitor activity you want to track.
  • Legal Compliance: Confirm systems comply with all legal and regulatory requirements regarding data collection.

What email marketers say
11Marketer opinions

Competitor email tracking and awareness systems function primarily by subscribing to competitor emails and then categorizing and analyzing them for trends in frequency, content, and promotions. These systems help users understand competitor strategies, identify emerging threats and opportunities, and adapt their own marketing efforts. They also provide inspiration for design and copy, allowing for better budget allocation and improved marketing performance by capitalizing on competitor strengths and avoiding their weaknesses. Some platforms, like Sparkpost and Crayon, offer competitive tracking tools as standalone products.

Key opinions

  • Subscription & Categorization: Systems work by subscribing to competitor emails and categorizing them.
  • Trend Analysis: Analysis of competitor emails reveals trends in frequency, content, and promotions.
  • Strategy Understanding: These systems help users understand competitor email strategies and overall marketing tactics.
  • Inspiration: Browsing competitor emails provides inspiration for design, copy, and offers.
  • Strength/Weakness Identification: Competitive analysis identifies competitor strengths and weaknesses to inform strategic decisions.
  • Opportunity Identification: Tracking competitor trends helps identify emerging threats and opportunities.
  • Budget Allocation: Knowing competitor investment helps allocate budgets and prioritize marketing.
  • Standalone tools: Competitive trackers may be available as standalone tools, e.g., Sparkpost.

Key considerations

  • DIY vs. Platform: Consider whether to use a DIY approach (e.g., Sendview.io) or a dedicated platform for tracking.
  • Data Aggregation: Tools help keep competitive data in a central, easily accessible place.
  • Strategic Adaptation: Use insights from competitor analysis to adapt and refine your marketing strategies.
  • Comprehensive Analysis: Focus on analyzing a wide range of factors, including design, copy, offers, and frequency.
  • Emerging Trends: Pay attention to emerging marketing tactics and trends to keep ahead of the competition.
Marketer view

Marketer from Email Geeks shares that Sparkpost has a Competitive Tracker, available even if you don't send through Sparkpost.

August 2024 - Email Geeks
Marketer view

Email marketer from Crayon shares that tracking competitor trends helps companies identify emerging threats and opportunities, adapt strategies, and maintain a competitive edge.

July 2021 - Crayon.co
Marketer view

Marketer from Email Geeks shares that competitor awareness systems subscribe their own emails and categorize the messages received. Mentions Sendview.io as a DIY option.

November 2024 - Email Geeks
Marketer view

Email marketer from Klenty explains that analyzing competitor outreach emails helps to identify successful strategies for prospecting and sales, including messaging and subject lines.

September 2024 - Klenty.com
Marketer view

Email marketer from Mailcharts Blog explains that their system works by subscribing to competitor emails, analyzing them for trends in frequency, content, and promotions. This allows users to understand competitor strategies.

February 2025 - Mailcharts Blog
Marketer view

Email marketer from Neil Patel's Blog explains that competitive analysis helps you identify what your competitors are doing well and where they are failing, allowing you to capitalize on opportunities and avoid mistakes.

May 2024 - Neil Patel's Blog
Marketer view

Email marketer from Owletter Website shares that Owletter tracks competitor emails by automatically subscribing and archiving emails. It then categorizes these emails to allow for easy comparison of marketing efforts.

October 2024 - Owletter Website
Marketer view

Email marketer from Smart Insights shares that competitor analysis helps identify strengths and weaknesses of rivals, informing strategy and improving marketing performance.

October 2022 - Smart Insights
Marketer view

Email marketer from Really Good Emails states that browsing competitor emails can provide inspiration for design, copy, and offers. They curate a collection of emails for users to learn from.

November 2022 - Really Good Emails
Marketer view

Email marketer from Reddit shares that tracking competitor email strategies can reveal which tactics they are currently investing in, which can inform budget allocation and marketing priorities.

May 2024 - Reddit
Marketer view

Marketer from Email Geeks explains that the data is useful in aggregate and the tools help keep data in a central place, especially when individual people change roles.

August 2023 - Email Geeks

What the experts say
4Expert opinions

Competitor email tracking systems primarily work by subscribing to competitor promotional emails and categorizing them, or by receiving a list of specified competitors from the user. These systems provide a broader perspective on a company's email program, industry trends, and help in understanding market dynamics, identifying best practices, and anticipating competitor actions. Ultimately, monitoring these emails helps reveal innovative marketing tactics, better understand the target audience, and refine messaging for inbox differentiation.

Key opinions

  • Subscription & Categorization: Systems function by subscribing to competitor emails and categorizing them.
  • Wider Program View: Provide a broader view of competitor email programs and industry trends.
  • Market Understanding: Help understand market trends and best practices.
  • Anticipate Moves: Assist in anticipating competitor moves and refining strategies.
  • Innovative Tactics: Reveal innovative marketing tactics used by competitors.
  • Audience Insight: Improve understanding of competitor target audiences.
  • Messaging Refinement: Refine messaging to stand out in the inbox.

Key considerations

  • Data Acquisition: Consider whether to let system determine competitors or to provide the list manually.
  • Industry Benchmarking: Use competitor data to benchmark your email program against industry standards.
  • Strategic Adaptation: Use competitive insights to adapt your email marketing strategy proactively.
  • Inbox Differentiation: Refine messaging and tactics to ensure your emails stand out.
  • Holistic View: Consider using tracking for general market understanding as well as specifically email.
Expert view

Expert from Word to the Wise shares that monitoring competitor email practices helps reveal innovative marketing tactics, understand their target audience, and refine messaging to stand out in the inbox.

September 2022 - Word to the Wise
Expert view

Expert from Email Geeks explains that competitor awareness systems work by subscribing to promotional/marketing emails and categorizing the brand or by the brand directly providing a list of competitors.

July 2022 - Email Geeks
Expert view

Expert from Email Geeks explains that competitor awareness systems provide a wider view of a company's email program and trends in specific industries/verticals.

May 2021 - Email Geeks
Expert view

Expert from Spam Resource suggests that competitive intelligence, including email tracking, helps understand market trends, identify best practices, and anticipate competitor moves to improve one's own strategy.

October 2021 - Spam Resource

What the documentation says
4Technical articles

Competitive analysis in email marketing, as described by the documentation sources, involves monitoring competitor campaigns to understand their messaging, design, and offers, which helps improve your own email strategy. Analyzing these emails also identifies industry trends and helps understand customer expectations, further refining email marketing efforts. Tools like Alexa and SpyFu extend this analysis to tracking competitors' website traffic, keyword strategies, audience demographics, Google Ads strategies, and organic ranking to give more insights.

Key findings

  • Campaign Monitoring: Involves monitoring competitor email campaigns.
  • Messaging & Design: Helps understand competitor messaging, design, and offers.
  • Industry Trends: Identifies industry trends through competitor email analysis.
  • Customer Expectations: Helps understand customer expectations.
  • Website Traffic Data: Tools track competitors' website traffic, keywords, and audience demographics (Alexa).
  • Ad & SEO Strategy: Tools reveal competitor Google Ads and organic ranking strategies (SpyFu).

Key considerations

  • Email Strategy Improvement: Use insights to improve your own email marketing strategy.
  • Holistic Analysis: Extend analysis beyond email to include website and ad strategies.
  • Tool Selection: Choose tools that provide data on email, website traffic, and SEO/advertising efforts.
  • Continuous Monitoring: Regularly monitor competitors to stay informed about changing trends and strategies.
Technical article

Documentation from Alexa explains that their tool allows for tracking competitors' website traffic, keyword strategies, and audience demographics to gain insights for your own marketing efforts.

June 2021 - Alexa.com
Technical article

Documentation from SpyFu explains that it allows users to see competitors' Google Ads strategy and organic ranking to understand their best keywords, ad copy, and backlink strategies.

June 2024 - SpyFu.com
Technical article

Documentation from Mailjet details that analyzing competitor emails can help identify industry trends, understand customer expectations, and refine your own email marketing strategy.

September 2022 - Mailjet
Technical article

Documentation from Litmus explains that competitive analysis in email marketing involves monitoring competitor campaigns to understand their messaging, design, and offers. This can help improve your own email strategy.

February 2024 - Litmus