Does linking directly to a PDF download cause email deliverability issues?
Summary
What email marketers say10Marketer opinions
Email marketer from Sendinblue Blog explains that linking to PDFs is generally fine, but advise using descriptive anchor text that indicates the link leads to a PDF download and ensure the PDF file is accessible.
Marketer from Email Geeks explains that the structure of the PDF matters. If you have links to external URLs or embed further content like video, you may see problems (especially with Google and corporate filters). It is best to aim for a PDF v1.4 level of features to be safe.
Email marketer from Reddit shares that they've seen no deliverability problems linking to PDFs, but recommends testing with different email clients and spam filters to confirm. They also suggest using a reputable URL shortening service if concerned about the PDF link looking suspicious.
Email marketer from Campaign Monitor Blog explains that large PDF file sizes can impact deliverability by slowing down email loading times. Ensure PDFs are optimized for the web and consider hosting the PDF on your website and linking to it.
Email marketer from MailerLite Blog shares it's best practice is to inform the recipient that the link will start a PDF download. Also, by compressing the file you make it smaller so that it loads quickly and doesn't flag as suspicious.
Email marketer from Neil Patel Blog explains that while PDFs themselves are generally safe, large file sizes can negatively impact deliverability by slowing down loading times and potentially triggering spam filters. It's essential to optimize PDFs for size and ensure the sending server has a good reputation.
Email marketer from Litmus Blog shares that they have no statistical data indicating PDF links inherently harm deliverability. They emphasize the importance of overall email hygiene, list management, and sending reputation.
Email marketer from HubSpot Blog suggests clearly indicating that a link leads to a PDF download to build trust with recipients and avoid confusion. They recommend optimizing PDFs for web viewing to reduce file size.
Email marketer from EmailOctopus Blog shares that directly linking to PDFs is generally acceptable, but recommends informing recipients that the link leads to a download. They suggest optimizing PDFs to reduce file size and ensuring the link is clear and trustworthy, pointing to a legitimate source.
Email marketer from Email Marketing Forum responds that issues could arise if the PDF is too large or contains malicious content (like embedded scripts). They recommend scanning PDFs for malware before sending and optimizing for web viewing to reduce size.
What the experts say2Expert opinions
Expert from Email Geeks shares that linking directly to a PDF download is not unusual in general business mail, and it is polite to make it clear it's a PDF download rather than a webpage.
Expert from Word to the Wise explains that linking to PDFs in emails is generally fine, but it depends on the context and content of the PDF. Large file sizes or suspicious content within the PDF can trigger spam filters. She recommends ensuring the PDF is optimized and the email is properly authenticated.
What the documentation says4Technical articles
Documentation from SparkPost responds that that PDFs, like any other attachment, can be a red flag if abused. They say to ensure sender authentication (SPF, DKIM, DMARC) is correctly configured and monitor your sending reputation.
Documentation from Mailjet explains that linking to PDFs is generally safe for deliverability. However, it advises keeping the PDF file size reasonable and ensuring the sending domain is properly authenticated (SPF, DKIM, DMARC) to avoid triggering spam filters.
Documentation from Microsoft Office Support explains that while they do not explicitly flag PDF downloads as problematic, they do warn users to be cautious about opening attachments (including PDFs) from unknown senders. Senders should ensure their emails are properly authenticated to improve trust.
Documentation from Google Workspace Admin Help shares that they do not specifically block PDF downloads, but Google's spam filters will analyze the content and links within the email (including PDF links) for suspicious activity. Ensuring good sending practices (authentication, low spam complaints) is crucial.